Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive compensation package
full benefits package
flexible scheduling
Extensive training and opportunities to advance
free employee parking

Job Description

The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier full-service hotel conveniently located in Rochester, New York. Situated near the New York State Thruway, major businesses, universities, shopping, dining, and local attractions, the RIT Inn & Conference Center offers guests the comfort and convenience of a well-appointed hotel at an affordable price. As part of an established hospitality group, Gunther & Associates ensures high standards of service and guest satisfaction, focusing on teamwork and professional development for all staff members. Recognized for its commitment to excellence, the hotel provides a dynamic work environment that combines opportunity with a supportive community.

We are currently seeking dedicated and enthusiastic individuals to join our team in a fast-paced, flexible, and fun environment where career growth is encouraged. This role emphasizes the total satisfaction of our guests through professional, friendly, and timely service while supporting the maintenance and organization of banquet and service areas. This position offers a competitive compensation package ranging from $18 to $19 per hour, complemented by a full benefits package and flexible scheduling options designed to accommodate employees’ individual needs.

As a member of our team, you will be responsible for providing exceptional service to our guests, ensuring that banquet event setups and teardowns are executed flawlessly, and assisting with various hotel projects including repairs, remodels, and routine maintenance. You will collaborate closely with the Rooms Manager and Engineering department to maintain the cleanliness, functionality, and aesthetic appeal of all banquet halls, storage areas, and service spaces. Your role will require a high level of organization, communication, and the ability to work independently or as part of a team. Additionally, timely responsiveness to guest requests and adherence to hotel policies will be essential in maintaining our high service standards.

The ideal candidate will present a professional public presence, demonstrate strong problem-solving skills, and possess an enthusiastic and compassionate approach toward service. By joining the RIT Inn & Conference Center team, you will benefit from extensive training, free employee parking, and numerous opportunities for professional advancement within a well-respected hospitality company. This is an excellent opportunity for individuals seeking a rewarding career in hospitality with a company that values employee satisfaction and work-life balance.

Job Requirements

  • Must be able to lift items weighing up to 50 lbs
  • Must have adequate communication and hearing skills to perform the required job responsibilities
  • Must have adequate vision with or without corrective lenses
  • Must be able to read and write
  • Must be able to walk and stand for long periods of time
  • Must be able to stand drastic temperature changes
  • Reasonable accommodations can be made
  • Previous banquet event set-up experience preferred
  • Open availability required including weekends

Job Qualifications

  • Ability to effectively read and write or speak English
  • Friendly, reliable, enthusiastic, obliging, and compassionate
  • Demonstrate skills in organization, planning, problem solving, and communication
  • Present an appropriate public presence in grooming, dress, poise, and social etiquette
  • Ability to work independently or with others
  • Proper social demeanor, attention to detail, commitment to quality, and passion for serving others

Job Duties

  • Provide pleasant and professional services to all hotel guests
  • Set-up and tear down of banquet event tables, chairs, and A/V
  • Assist Rooms Manager with hotel projects including but not limited to repairs, remodels, carpet and floor care, painting
  • Responsible for the cleanliness and organization of all banquet halls, storage, and service areas
  • Assist Rooms Manager with the West Tower student room flips done twice per year
  • Assist Engineering department as needed during preventative maintenance down time and absence of in house projects
  • Perform custodial work within the context of assigned repairs
  • Maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence
  • Properly maintain all work equipment, tools, and supplies
  • Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy
  • Comply with all department, hotel, and company policies and procedures
  • Perform any task not outlined above that the associate has the ability to perform

Job Criteria

Experience

Entry Level (1-2 years)


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