Event Services Manager - Nashville Riverboats

Nashville Riverboats, a distinctive division of Manthey Hospitality, represents the pinnacle of event hosting on the Cumberland River. Established as Nashville's premier riverboat experience, this company offers a unique blend of breathtaking landscapes, exquisite cuisine, and signature southern hospitality. The company's focus is not merely on hosting events but on creating unforgettable and personalized moments, ranging from elegant weddings and corporate celebrations to private parties and special occasions. This full-time role comes with commission eligibility, enhancing its attractiveness for proactive candidates passionate about enriching guest experiences.

The Event Services Manager position at Nashville Riverboats is pivotal in maintaining the exceptional standard of service the company is known for. This role requires a highly organized and guest-focused individual who will act as the primary liaison for clients post-booking. The successful candidate will expertly navigate clients through each phase of the planning process, ensuring seamless coordination from contract through the actual cruise event. Responsibilities encompass managing timelines, menus, decor, event logistics, and much more, necessitating both strong project management skills and a passion for hospitality.

Serving as a bridge between clients and various internal teams such as Operations, Culinary, Marine, Hospitality, and Entertainment, the Event Services Manager ensures all event details and specifications are accurately communicated and flawlessly executed. This role offers a dynamic work environment where no two events are the same, allowing the manager to engage creatively with various event details and client preferences. The position demands flexibility, as work may require evenings, weekends, and holidays, aligning with the schedules of diverse client events.

Nashville Riverboats emphasizes a collaborative spirit, where success hinges on effective communication and teamwork across multiple departments. Candidates with a minimum of three years’ experience in event planning, hospitality, catering, weddings, or related fields will find this an ideal opportunity to advance their career. Proficiency with Microsoft Office and event management software is critical, alongside excellent customer service skills and the ability to handle multiple deadlines simultaneously.

Physically, the role demands the capability to stand and walk for extended periods, navigate safely aboard a vessel, and manage moderately heavy lifting. These requirements ensure the manager's active engagement throughout the event lifecycle. The company also offers competitive benefits including medical, dental, and vision insurance after 30 days, a 401(k) program with company match after 90 days, as well as complimentary or discounted cruise tickets.

Working at Nashville Riverboats means becoming part of a passionate crew dedicated to crafting memorable experiences that celebrate life’s special moments. The organization fosters growth and advancement opportunities within Manthey Hospitality, enriching the career trajectories of its team members. The role is perfect for someone who thrives in a fast-paced, vibrant hospitality environment and is eager to contribute to Nashville's most unique event venue. Aspiring candidates who bring enthusiasm for hospitality, meticulous attention to detail, and strong organizational skills are encouraged to join this team and steer unforgettable celebrations on the Cumberland River.