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Event Services Manager - H

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $48,800.00 - $71,300.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

complimentary parking
Insurance plans
Paid vacation
paid sick days
Team Member Travel Discounts

Job Description

Hilton Charlotte Uptown is a premier full-service hotel located in the heart of Charlotte, North Carolina. As a part of the globally recognized Hilton brand, the hotel prides itself on delivering exceptional hospitality experiences to both business and leisure travelers. Hilton Charlotte Uptown offers a unique blend of comfort, state-of-the-art amenities, and first-class service, making it a preferred destination for guests attending conferences, meetings, and special events in the Charlotte area. The hotel features extensive event spaces, catering services, and an expert team dedicated to making every event seamless and memorable.

The Event Services Manager position at Hilton Charlotte Upto... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or event management
  • Strong computer proficiency
  • Excellent communication and organizational skills
  • Must be available to work flexible hours including weekends and holidays
  • Ability to handle multiple tasks under pressure
  • Customer service oriented approach

Job Qualifications

  • Experience in catering or event services
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office, Delphi, and Delphi Diagrams is preferred
  • Prior hospitality experience in full-service hotels, especially Hilton brand, is highly desirable
  • Excellent organizational and multitasking abilities
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Serve as the main point of contact between clients and the hotel for conferences and events
  • Arrange room reservation procedures and event logistics
  • Coordinate catering menus and manage VIP requests
  • Oversee billing arrangements and related services
  • Provide on-site support during group stays to ensure smooth event execution
  • Communicate effectively with clients and internal teams
  • Utilize computer systems to manage event details and documentation

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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