Event Services Manager

Kessler Hospitality is renowned for its portfolio of artistically inspired boutique hotels characterized by unique design, luxurious accommodations, enriching ambiance, and intuitive service. Established as a pioneering force in the boutique hotel industry, Kessler Hospitality encompasses a diverse collection of properties located throughout Colorado, Georgia, Florida, North Carolina, and South Carolina. Each of these hotels embodies exquisite artistic influences from various cultures, combined with music and cultural elements that are intentionally approachable for guests. Designed to inspire and create unforgettable experiences, Kessler properties immerse visitors in a refined Bohemian luxury atmosphere. This ranges from cutting-edge downtown icons to premier luxury lodges, vibrant entertainment destinations, and elite ski resorts. By being the founding member of Marriott’s Autograph Collection, Kessler Hospitality has consistently championed bold, original hotels, each crafted with distinctive style and tailored to the Individualist traveler who seeks unique and memorable experiences.

Among Kessler Hospitality's prominent properties is the Casa Monica Resort and Spa, Autograph Collection, an illustrious hotel nestled in the heart of St. Augustine's Historic District. This hotel offers guests a historical immersion enriched by ornate chandeliers and extraordinary art galleries reflective of its origins dating back to 1888. The location provides easy access to iconic attractions such as Flagler College, Lightner Museum, Castillo de San Marcos, and St. George Street. The accommodations at Casa Monica seamlessly blend vintage Moroccan charm with luxury amenities, creating a distinctive and opulent experience.

The event venue within Casa Monica Resort and Spa is complemented by the tranquil Poseidon Spa, offering guests soothing skin treatments, and the on-site restaurant Cordova, which serves bold Mediterranean cuisine. The hotel prides itself on attentive service, cutting-edge technology, and premier catering services. From its Old-World grandeur to its unparalleled location, Casa Monica Resort and Spa stands as an extraordinary choice for luxury hospitality.

The Events Services Manager role at Casa Monica Resort and Spa is pivotal in sustaining the hotel's reputation by overseeing the planning and execution of a variety of events, including room blocks, social gatherings, weddings, and corporate meetings. Working within a luxury environment that demands high standards, the Events Manager serves as the primary liaison between clients and the hotel’s operational departments. This position requires careful coordination and communication to ensure seamless event execution and exceptional guest experiences. The manager is charged with managing event details from contract signing to completion, addressing customer inquiries, and facilitating collaboration among departments like guest services, reservations, housekeeping, audio-visual, catering, accounting, and engineering.

This role also involves managing the function book, optimizing space allocation to maximize revenue, working closely with the Food & Beverage team to craft upscale menus tailored to specific client needs, and managing event orders and VIP lists meticulously. Moreover, the Events Services Manager provides on-site event support to ensure flawless coordination, follows up with clients to gather feedback, and actively participates in hotel training programs and departmental meetings. This position demands a proactive, detail-oriented, and flexible individual who thrives in a fast-paced, high-pressure luxury hotel environment and is committed to upholding impeccable service standards that align with the hotel’s prestigious status.