Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
short-term disability
long-term disability
Paid Time Off
401k Retirement Plan
Job Description
Our esteemed client is a prestigious Hilton hotel located in the vibrant heart of downtown San Francisco. Positioned strategically at the intersection of the Financial District, Chinatown, and North Beach, this hotel offers an exceptional blend of cultural richness and urban convenience. The establishment boasts an on-site restaurant and bar, setting the perfect scene for both business and leisure travelers. With air-conditioned rooms fitted with coffee machines, 55-inch flat-screen smart TVs, spacious work desks, and ergonomically designed desk chairs, guests enjoy comfort and productivity during their stay.
The Hilton brand is synonymous with excellence in hospitality, commitment to customer satisfaction, and world-class service standards. This property lives up to those expectations with an award-winning concierge service that caters to the diverse needs of its guests, ensuring every visit is memorable. As a cornerstone in one of the most bustling areas of San Francisco, the hotel offers not only premium accommodations but also a dynamic environment for corporate events, meetings, and celebrations.
The role of Event Services Manager is a pivotal management position within this hotel, designed for a motivated individual ready to drive the success of food and beverage catering as well as event services. This position is overtime eligible, ensuring that extra effort is recognized accordingly. The Event Services Manager plays a crucial role in elevating the venue's appeal through exceptional guest experiences and meticulous event execution.
In this exciting role, the Event Services Manager will take charge of enhancing catering and food and beverage sales, acting as the key driver behind unforgettable gatherings hosted at the hotel. They will be responsible for cultivating lasting relationships with clients, meeting planners, and groups to ensure that each event stands out as a cherished memory. Working closely with the Director of Sales or Director of Catering & Convention Services, the manager will deploy strategic initiatives to achieve revenue targets and maximize the venue's event-profitability.
Key responsibilities include exceeding meeting planner objectives, maintaining high guest satisfaction, and keeping the property actively engaged in local events and community connections. The role demands someone who thrives on trend awareness, bringing innovative concepts to keep the venue at the forefront of competitive hospitality offerings. Furthermore, the Event Services Manager will foster a positive and collaborative working environment among colleagues, ensuring smooth hotel operations and seamless event deliveries.
Operationally, the manager will oversee the flawless execution of banquet orders, efficiently communicate changes, and provide the leadership needed to make every celebration sparkle. The position also entails being adaptable to additional assignments and projects designated by management, embracing the dynamic nature of the hospitality industry.
This is an excellent opportunity for a creative and driven professional with a solid knowledge of food, beverage, and event management to step into a role that not only challenges their skill set but also offers the potential for career advancement. Full-time employees at this property are eligible for a competitive benefits package after meeting the initial waiting period, including medical, dental, and vision coverage, paid time off, retirement plans, and more. Moreover, the hotel offers unique perks like daily pay options and comprehensive employee assistance programs, ensuring a supportive and rewarding work environment for its team members.
The Hilton brand is synonymous with excellence in hospitality, commitment to customer satisfaction, and world-class service standards. This property lives up to those expectations with an award-winning concierge service that caters to the diverse needs of its guests, ensuring every visit is memorable. As a cornerstone in one of the most bustling areas of San Francisco, the hotel offers not only premium accommodations but also a dynamic environment for corporate events, meetings, and celebrations.
The role of Event Services Manager is a pivotal management position within this hotel, designed for a motivated individual ready to drive the success of food and beverage catering as well as event services. This position is overtime eligible, ensuring that extra effort is recognized accordingly. The Event Services Manager plays a crucial role in elevating the venue's appeal through exceptional guest experiences and meticulous event execution.
In this exciting role, the Event Services Manager will take charge of enhancing catering and food and beverage sales, acting as the key driver behind unforgettable gatherings hosted at the hotel. They will be responsible for cultivating lasting relationships with clients, meeting planners, and groups to ensure that each event stands out as a cherished memory. Working closely with the Director of Sales or Director of Catering & Convention Services, the manager will deploy strategic initiatives to achieve revenue targets and maximize the venue's event-profitability.
Key responsibilities include exceeding meeting planner objectives, maintaining high guest satisfaction, and keeping the property actively engaged in local events and community connections. The role demands someone who thrives on trend awareness, bringing innovative concepts to keep the venue at the forefront of competitive hospitality offerings. Furthermore, the Event Services Manager will foster a positive and collaborative working environment among colleagues, ensuring smooth hotel operations and seamless event deliveries.
Operationally, the manager will oversee the flawless execution of banquet orders, efficiently communicate changes, and provide the leadership needed to make every celebration sparkle. The position also entails being adaptable to additional assignments and projects designated by management, embracing the dynamic nature of the hospitality industry.
This is an excellent opportunity for a creative and driven professional with a solid knowledge of food, beverage, and event management to step into a role that not only challenges their skill set but also offers the potential for career advancement. Full-time employees at this property are eligible for a competitive benefits package after meeting the initial waiting period, including medical, dental, and vision coverage, paid time off, retirement plans, and more. Moreover, the hotel offers unique perks like daily pay options and comprehensive employee assistance programs, ensuring a supportive and rewarding work environment for its team members.
Job Requirements
- High school diploma or equivalent
- Relevant experience in food and beverage or event services preferred
- Valid driver's license for the applicable state
- Strong communication and interpersonal skills
- Proficient with Microsoft Office and general computer skills
- Ability to multitask and work independently
- Available to work overtime as needed
Job Qualifications
- High school diploma or equivalent
- Creativity and a solid understanding of food, beverage, and events
- Professional selling skills including opening, probing, supporting, and closing
- Valid driver's license for the applicable state
- Strong verbal and written communication skills to negotiate, persuade, and influence clients and colleagues
- Proficient in Microsoft Office and computer usage
- Ability to manage multiple tasks independently and present effectively
Job Duties
- Exceed meeting planner objectives and food and beverage sales while keeping guests delighted
- Forge meaningful relationships with clients, take them on engaging property tours, and get involved in local events to create unforgettable experiences
- Keep abreast of market trends and continuously contribute innovative ideas
- Foster a positive environment with guests and colleagues, participate in important meetings, and ensure smooth hotel operations
- Execute flawless event orders promptly, communicate changes efficiently, and help every celebration sparkle
- Embrace any other exciting tasks assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
