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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $40,001.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Health savings account
Vision Insurance
Job Description
Our company is a dynamic and innovative hospitality establishment specializing in delivering exceptional event experiences within a vibrant and fast-paced environment. As a prominent player in the event management and hospitality industry, we focus on creating memorable occasions that reflect our brand's commitment to quality, service, and client satisfaction. We serve a broad clientele that ranges from corporate clients to social events, ensuring each gathering is executed with precision and creativity. Our culture fosters teamwork, professionalism, and a passion for excellence, making us a leading destination for events that require expert coordination and attention to detail.
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Job Requirements
- Proven experience in event management, hospitality, banquet operations, or related fields such as restaurant or hotel experience
- Excellent organizational skills
- Ability to manage multiple events simultaneously while adhering to deadlines
- Exceptional communication skills
- Great attitude and motivation to learn
- Ability to work under pressure
- Customer service orientation
Job Qualifications
- Proven experience in event management, hospitality, banquet operations, or related fields such as restaurant or hotel experience
- Excellent organizational skills with the ability to manage multiple events simultaneously while adhering to deadlines
- Exceptional communication skills for liaising with clients, vendors, staff, and guests effectively
- Strong problem-solving abilities and a proactive mindset
- Ability to work well under pressure and in a fast-paced environment
- A customer-focused attitude and passion for delivering outstanding service
- Basic knowledge of banquet event order (BEO) preparation and event logistics
Job Duties
- Serve as the primary point of contact for group business after the contract is signed, guiding clients through all event details from planning to execution
- Lead the pre-event planning process, including timelines, room block management, event setups, food and beverage selections, and special requests
- Prepare and manage Banquet Event Orders (BEOs) with accuracy and strong attention to detail
- Communicate all event details clearly and consistently with internal departments, including banquets, culinary, front office, housekeeping, and audiovisual
- Oversee on-site event execution, ensuring service standards are met while proactively addressing last-minute changes or challenges
- Manage client expectations while delivering a high-touch, hospitality-driven experience throughout the event lifecycle
- Monitor and manage event revenue, including food and beverage minimums, upselling opportunities, and billing accuracy
- Partner closely with the sales team to ensure a seamless handoff and support future business opportunities
- Conduct post-event follow-up to ensure client satisfaction and identify opportunities for repeat business
- Anticipate client needs and provide thoughtful, proactive solutions to enhance the overall experience
- Support local social catering inquiries as assigned, including site tours, developing proposals, and managing event planning through completion
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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