Event Services Manager

Constellation Culinary Group, a prominent segment of Elior North America, is a leading hospitality and foodservice provider specializing in delivering exceptional dining and event experiences primarily in corporate settings across the United States. Known for its commitment to quality and fostering meaningful connections through food and hospitality, Constellation operates in various venues such as retail spaces, office buildings, and event locations, consistently providing high-quality, tailored dining solutions. The company prides itself on a culture of diversity, inclusivity, and employee development, ensuring all team members have a path to growth and advancement within the organization. As part of Elior North America, which is an equal opportunity employer, Constellation places a significant emphasis on fostering an environment where diversity is valued and all employees can thrive.

The role of Event Services Manager at Constellation, based in New York, NY, offers an exciting full-time, onsite opportunity within the Dining & Events sector. This position is critical in facilitating memorable catered events by overseeing and coordinating all aspects from planning through execution. The Event Services Manager supports the Senior Director of Sales by managing event logistics, menu selection, staffing, and client communication, ensuring smooth operations and exceptional customer satisfaction. This role involves detailed management of event information, scheduling deliveries and staff, and maintaining effective communication with sales, culinary, and operations teams. The position is designed for an experienced, motivated professional who is adept at multitasking, problem-solving under pressure, and leading a team to deliver high standards of service in a corporate dining context. With a Monday through Friday schedule, this role promises a stable workweek and an engaging workplace environment surrounded by passionate event and catering professionals.

The Event Services Manager is accountable for maintaining detailed event records through platforms such as CaterXpert and Outlook calendars, ensuring all event details are accurate, and managing event rentals efficiently. This role requires strong financial oversight including the timely collection of payments and deposits, reviewing accounts receivable reports, and addressing late payments proactively. Additionally, the Manager will act as a primary point of contact for general leads and contribute to event follow-ups, including managing post-event processes and sending reminders to internal teams to ensure seamless event delivery. The Manager is responsible for staff management duties such as holding team members accountable, providing discipline when necessary, and ensuring the overall event staff operates at peak efficiency. Salary ranges for this role are competitive within the industry, offering between $80,000 and $85,000 annually, accompanied by a comprehensive benefits package designed to support employee wellness and work-life balance. Overall, this job is an excellent fit for a dynamic individual who thrives in a fast-paced, client-focused environment and is passionate about culinary events, hospitality, and leadership.