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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $91,364.00 - $137,046.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
Employee assistance program
Job Description
The City of Anaheim is a vibrant and dynamic municipality known for its rich cultural attractions, entertainment venues, and commitment to community development. Among its standout features is the Anaheim Convention Center (ACC), the largest convention center on the West Coast. Since its opening in 1967, the ACC has grown extensively and now spans 53 acres, offering 1.8 million square feet of functional space that can accommodate a diverse range of events, from conventions and trade shows to meetings and special events. The ACC has a prestigious reputation for hosting some of the most prominent and well-attended events such as... Show More
Job Requirements
- Possession of a valid driver’s license
- Six years of experience in event coordination, including at least one year in a supervisory role
- College coursework in relevant fields such as hospitality or business administration
- Ability to work nights, weekends, and holidays as needed
- Strong leadership and interpersonal skills
- Capacity to manage multiple complex events simultaneously
- Excellent communication and problem-solving abilities
- Physical ability to work in an office and event facility environment
- Ability to operate office equipment and relevant software
- Willingness to undergo background checks and pre-employment medical examinations
- Authorization to work in the United States.
Job Qualifications
- Six years of responsible professional experience in coordinating events for a large convention center or similar meeting facility
- At least one year of administrative and/or lead supervisory experience
- College-level coursework in hospitality, business administration, communications, public relations, or related field
- Knowledge of event services operations and management techniques
- Familiarity with convention center operations and facility management principles
- Understanding of financial administration including budgeting and auditing
- Knowledge of labor relations, grievance processes, and contract administration
- Proficiency in office software such as word processing, spreadsheets, and databases
- Strong communication skills both oral and written
- Ability to plan, organize, and prioritize effectively
- Experience in handling complex event logistics and customer service
- Ability to interpret laws, policies, and contractual obligations
- Effective supervisory and training skills.
Job Duties
- Coordinate the organization, staffing, and operational activities of Event Services at the Anaheim Convention Center
- Participate in the development and implementation of goals, objectives, policies, and priorities for Event Services
- Recommend and implement resulting policies and procedures
- Identify opportunities for improving service delivery methods and procedures
- Review work products, methods, and procedures
- Assign work activities and projects
- Monitor workflow and evaluate work quality
- Select, train, supervise, and evaluate event management staff
- Implement discipline and termination procedures when necessary
- Develop and administer program budgets, including forecasting funds and monitoring expenditures
- Schedule staff to ensure professional coordination of all events
- Assign Event Managers to scheduled events
- Manage and coordinate complex and highly sensitive events
- Resolve disputes arising from simultaneous events
- Maintain professional relationships with section managers and other departments
- Facilitate communications between contractors, employees, and the public
- Prepare and present staff reports and correspondence
- Coordinate activities with other divisions and outside agencies
- Participate in weekly staff and post-convention meetings
- Perform related duties as required.
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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