Event Services Manager

Design Cuisine is a prominent catering and business dining service provider located in the vibrant Washington, DC metropolitan area. Part of the larger Elior North America family, Design Cuisine specializes in delivering exceptional culinary experiences to a diverse range of clients throughout the city, known for its rich history and dynamic business environment. Design Cuisine prides itself on creating memorable dining events that combine culinary excellence with meticulous event planning to meet and exceed client expectations. This commitment to quality and client satisfaction has positioned Design Cuisine as a trusted name in the hospitality industry, attracting a skilled and dedicated team to support its operations.

The Event Services Manager role at Design Cuisine is a full-time, hybrid position based at the Arlington, VA commissary. This role plays a crucial part in the company’s Dining & Events segment by overseeing catered events from conception through execution. The selected individual will work closely with the Senior Director of Sales and cross-functional teams to ensure seamless event delivery and exceptional customer service. Responsibilities include planning, directing, and coordinating events, assisting with menu selections, scheduling staff, arranging facilities and equipment, and maintaining strong client relationships. This role requires a highly organized and detail-oriented professional capable of managing multiple tasks efficiently while maintaining clear communication channels among sales, culinary, and operational teams.

The Event Services Manager ensures the accuracy and completeness of event information within the CaterXpert system, reviews event floorplans and supervisor packets, and manages event rentals to guarantee timely deliveries and pickups. They are responsible for executing day-of event supervision, troubleshooting issues on-site, and ensuring events adhere to established standards and procedures. Managing staff performance and maintaining accountability is another critical aspect of the job, requiring leadership skills and the ability to discipline when necessary. This position will also involve event financial management, including collecting deposits and payments, reviewing accounts receivable reports, and resolving discrepancies.

The work environment fosters collaboration and continuous improvement, with 10-20% travel expected to support off-site events and client meetings. Salary for this role ranges from $70,000 to $80,000 per year, dependent on experience. Employees benefit from a comprehensive package including medical, dental, and vision insurance, voluntary accident and critical illness coverage, commuter benefits, and a robust 401k plan. The role offers an excellent opportunity for individuals passionate about event management and hospitality to grow their careers within a supportive and dynamic company that values diversity and professional development. Elior North America, the parent company, is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive and advance their skills.