Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,900.62 - $52,475.41
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company renowned for its innovative approach in the hospitality industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also has a rapidly expanding footprint across Europe, Latin America, and the Caribbean. The company’s impressive portfolio encompasses global properties with an aggregate asset value exceeding $20 billion, generating over $5 billion in cumulative revenues. Highgate provides expert guidance through every phase of the hospitality property lifecycle, from initial planning and development to recapitalization and disposition. The company’s strength... Show More
Job Requirements
- Minimum of 2 years of progressive experience in event management within a hotel setting
- Previous experience in a luxury hotel environment preferred
- Bachelor's degree in Hotel Management, Event Management, or a related field is a plus
- Certified Meeting Professional (CMP) certification is a plus
- Strong proficiency in Windows, Microsoft Office Suite, and sales software (Salesforce/Delphi and SocialTables)
- Knowledge of food and beverage service, health department regulations, and liquor laws
- Excellent communication, organizational, and problem-solving skills
- Ability to multitask and perform effectively in a fast-paced, high-pressure environment
- A proactive and detail-oriented approach to event planning and execution
- Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules
Job Qualifications
- Minimum of 2 years of progressive experience in event management within a hotel setting
- Previous experience in a luxury hotel environment preferred
- Bachelor's degree in Hotel Management, Event Management, or a related field is a plus
- Certified Meeting Professional (CMP) certification is a plus
- Strong proficiency in Windows, Microsoft Office Suite, and sales software (Salesforce/Delphi and SocialTables)
- Knowledge of food and beverage service, health department regulations, and liquor laws
- Excellent communication, organizational, and problem-solving skills
- Ability to multitask and perform effectively in a fast-paced, high-pressure environment
- A proactive and detail-oriented approach to event planning and execution
- Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules
Job Duties
- Serve as the primary point of contact for event clients from the point of contract signing through event completion
- Ensure all details for room blocks, social events, weddings, and corporate events are executed to the highest standards
- Maintain open communication with clients, addressing inquiries and last-minute changes promptly
- Collaborate with hotel departments including guest services, reservations, housekeeping, audio-visual, catering, accounting, and engineering to ensure smooth event execution
- Manage the function book and adjust space allocation to maximize revenue potential
- Work closely with the Food & Beverage team to develop and propose upscale menus tailored to client needs
- Review and revise rooming lists, VIP lists, and event orders as necessary
- Oversee event setups, ensuring all details align with client expectations and hotel standards
- Provide on-site event support, ensuring seamless coordination between departments
- Follow up with clients post-event to solicit feedback and generate repeat business opportunities
- Maintain detailed records within the hotel's sales system, Salesforce/Delphi
- Participate in hotel training programs and contribute to departmental meetings
- Uphold the hotel's reputation as a premier luxury destination by maintaining impeccable service standards
Job Location
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