Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Professional development opportunities
Employee Discounts
Job Description
The Savannah Convention Center (SCC) stands as a premier event destination located in Savannah, Georgia, dedicated to driving economic growth and showcasing the unique culture and offerings of Savannah, Chatham County, and the state of Georgia. As a central hub for a variety of events including conventions, trade shows, consumer shows, meetings, and corporate gatherings, SCC prioritizes delivering exceptional service and creating memorable experiences for its clients, guests, and community. This commitment to excellence is embodied by every member of the team, regardless of their role, as they work collectively to uphold the vision of making SCC the event venue of choice in the region.
The Savannah Convention Center is currently seeking a full-time Event Services Coordinator to join their team. This entry-level position plays a vital role in providing logistical and administrative support in the planning and execution of events hosted at the convention center. The Event Services Coordinator is responsible for facilitating effective communication with clients, coordinating room setups, managing daily operational needs, and supporting a smooth event flow for small-to-mid-sized meetings and events. Reporting directly to the Director of Events, this role is an excellent opportunity for a driven hospitality professional eager to launch a career in venue management.
The role encompasses a wide variety of responsibilities including performing administrative tasks such as preparing reports, maintaining records, and documenting meeting notes. The coordinator will also maintain internal tracking systems, oversee fire marshal approvals, and ensure event data is accurately entered and monitored. Strong collaboration and communication skills are essential as the coordinator acts as a liaison between clients, vendors, and internal departments including audiovisual, security, engineering, and setup teams to guarantee operational readiness and high-quality service delivery.
Additionally, the Event Services Coordinator assists with planning and executing assigned events from initial pre-planning stages to final completion, ensuring adherence to Savannah Convention Center's service standards. They support clients by advising on staffing, room configurations, and necessary equipment, while educating clients on important facility policies including fire and life safety regulations, ADA compliance, and insurance requirements. The coordinator is responsible for preparing and distributing event documentation such as event resumes, diagrams, estimates, invoices, and operational instructions, consistently ensuring data accuracy and timely communication.
On event days, the Event Services Coordinator plays a critical on-site role. They monitor event spaces to confirm setup accuracy, oversee signage placement, and manage real-time event requests. They may also serve as the Manager on Duty for selected events, taking charge of operational coordination and swiftly addressing any issues to maintain seamless event execution. This position demands a flexible schedule including early mornings, evenings, weekends, holidays, and extended workdays aligned with event needs.
This position is ideal for individuals who are organized, detail-oriented, personable, and thrive in dynamic, fast-paced, and high-pressure environments. Strong interpersonal skills and the ability to work collaboratively in teams while also working independently with minimal supervision are essential. The successful candidate will be professional, motivated, and committed to excellence, making significant contributions towards the department’s and organization’s goals.
Overall, joining the Savannah Convention Center as an Event Services Coordinator offers a fulfilling career path for those passionate about hospitality and event management, with opportunities to grow and develop within a respected authority employer. The Savannah Convention Center embraces diversity and is an Equal Opportunity Employer, welcoming candidates from all backgrounds to apply and contribute to their continued success.
The Savannah Convention Center is currently seeking a full-time Event Services Coordinator to join their team. This entry-level position plays a vital role in providing logistical and administrative support in the planning and execution of events hosted at the convention center. The Event Services Coordinator is responsible for facilitating effective communication with clients, coordinating room setups, managing daily operational needs, and supporting a smooth event flow for small-to-mid-sized meetings and events. Reporting directly to the Director of Events, this role is an excellent opportunity for a driven hospitality professional eager to launch a career in venue management.
The role encompasses a wide variety of responsibilities including performing administrative tasks such as preparing reports, maintaining records, and documenting meeting notes. The coordinator will also maintain internal tracking systems, oversee fire marshal approvals, and ensure event data is accurately entered and monitored. Strong collaboration and communication skills are essential as the coordinator acts as a liaison between clients, vendors, and internal departments including audiovisual, security, engineering, and setup teams to guarantee operational readiness and high-quality service delivery.
Additionally, the Event Services Coordinator assists with planning and executing assigned events from initial pre-planning stages to final completion, ensuring adherence to Savannah Convention Center's service standards. They support clients by advising on staffing, room configurations, and necessary equipment, while educating clients on important facility policies including fire and life safety regulations, ADA compliance, and insurance requirements. The coordinator is responsible for preparing and distributing event documentation such as event resumes, diagrams, estimates, invoices, and operational instructions, consistently ensuring data accuracy and timely communication.
On event days, the Event Services Coordinator plays a critical on-site role. They monitor event spaces to confirm setup accuracy, oversee signage placement, and manage real-time event requests. They may also serve as the Manager on Duty for selected events, taking charge of operational coordination and swiftly addressing any issues to maintain seamless event execution. This position demands a flexible schedule including early mornings, evenings, weekends, holidays, and extended workdays aligned with event needs.
This position is ideal for individuals who are organized, detail-oriented, personable, and thrive in dynamic, fast-paced, and high-pressure environments. Strong interpersonal skills and the ability to work collaboratively in teams while also working independently with minimal supervision are essential. The successful candidate will be professional, motivated, and committed to excellence, making significant contributions towards the department’s and organization’s goals.
Overall, joining the Savannah Convention Center as an Event Services Coordinator offers a fulfilling career path for those passionate about hospitality and event management, with opportunities to grow and develop within a respected authority employer. The Savannah Convention Center embraces diversity and is an Equal Opportunity Employer, welcoming candidates from all backgrounds to apply and contribute to their continued success.
Job Requirements
- ability to work a flexible schedule including early mornings days evenings weekends holidays extended long workdays and extended numbers of days as determined by event needs
- knowledge of operational characteristics of event management including but not limited to needs of exhibitors at convention centers and customer service practices
- knowledge of methods equipment materials and or other systems as they apply to venue events including but not limited to basic principles of electric water and gas as it applies to exhibitor services preferred
- basic mathematical skills
- basic computer proficiency and knowledge of microsoft office programs
- familiarity with contract terminology
- familiarity with terminology used in entertainment and convention settings
- excellent organizational planning and interpersonal skills
- professional presentation appearance and work ethic
- must have a demonstrated ability to function in a fast paced high-pressure environment
- ability to follow both written and oral direction with minimal continuous supervision
- highly motivated self-directed personable positive and hard working
- detailed oriented and able to perform independently with minimal supervision
- strong written oral communication skills and works well in a team-oriented environment
- excellent organizational planning communication and inter-personal skills
- ability to undertake and complete multiple tasks
- maintain an effective working relationship with clients employees exhibitors patron and others encountered in the course of employment
- organize and prioritize work to meet deadlines work effectively under pressure and or stringent schedule and produce accurate results
Job Qualifications
- degree from an institution of higher education preferred
- previous experience guest services or hospitality required
- experience with event management in a public assembly facility convention center arena hotel or similar facility preferred
- experience with tradeshow and consumer show exhibitor services preferred
Job Duties
- perform administrative tasks for the event services department including preparing reports drafting correspondence maintaining records and documenting departmental meeting notes and action items
- maintain and update internal tracking reports and systems coordinate fire marshal floor plan approvals enter event data into momentus and monitor timelines and deadlines
- communicate event requirements to internal departments including av set-up engineering security and other service departments to ensure operational readiness and consistent service delivery
- manage daily event sheets assist with payment processing and prepare client-facing and promotional materials to support event activities
- assist with planning and executing assigned events from pre-planning through completion in accordance with savannah convention center service standards
- coordinate logistical requirements and serve as a liaison between clients vendors and internal departments to ensure effective communication and seamless event delivery
- support clients in determining staffing room setups and equipment needs while providing guidance on facility capabilities and best practices
- monitor event spaces to ensure setups match approved diagrams and that signage and event amenities are properly placed and maintained
- educate clients on facility policies including fire and life safety regulations ada requirements and insurance guidelines
- prepare and distribute event resumes diagrams estimates invoices and operational instructions communicating updates to internal teams as needed
- maintain accurate event records track changes and expenses and assist with billing reconciliation
- provide professional client-focused customer service to clients exhibitors guests and internal partners
- attend and participate in operational and event planning meetings
- serve as the onsite contact for assigned events addressing real-time requests and coordinating operational adjustments
- serve as manager on duty for selected events supporting operations and resolving service or logistical concerns
- perform other duties as assigned to support departmental and organizational goals
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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