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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,304.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee training
diversity and inclusion programs
employee engagement activities
Job Description
Legends Global is a renowned leader in the management of privately owned public assembly facilities, specializing in delivering exceptional event experiences. With a strong commitment to excellence, Legends Global oversees some of the most iconic venues, including The Greek Theatre located in Los Angeles, California. The Greek Theatre itself is a historic and vibrant outdoor amphitheater famous for hosting a wide range of concerts, performances, and cultural events, attracting diverse audiences from across the country. The organization prides itself on maintaining high standards of operations, customer service, and safety to ensure memorable experiences for all patrons and performers alike. As... Show More
Job Requirements
- Bachelor's degree or equivalent education and experience
- Minimum two years related experience or training
- Strong knowledge of labor laws especially California labor law a plus
- Proficiency in ABI Mastermind scheduling system
- Experience managing part-time front of house event staff
- Ability to coordinate multiple events simultaneously
- Strong problem-solving and decision-making skills
- Excellent communication skills both oral and written
- Ability to work independently and as part of a team
- Flexibility to work irregular and extended hours including nights and weekends
- Familiarity with security technologies such as Evolv
- Competence with reporting tools like Raven and parking systems like JustPark
- Physical ability to stand for long periods and move around the facility
- Commitment to maintaining safety and compliance standards
- Demonstrated leadership and staff management experience
Job Qualifications
- Bachelor's degree from an accredited four-year college or university and two years related experience or equivalent combination of education and experience
- Knowledge of California labor law is a plus
- Ability to coordinate and satisfy requirements of multiple simultaneous events
- Skilled in responding to inquiries or complaints from customers regulatory agencies or business community
- Capable of making prompt and decisive crowd management decisions during crisis situations
- Ability to work independently exercising judgement and initiative
- Effective at maintaining working relationships with clients employees exhibitors patrons and others
- Proficient in defining problems collecting data establishing facts and drawing conclusions
- Experienced in interpreting technical instructions involving mathematical or diagram form with abstract and concrete variables
- Able to work effectively under pressure and meet stringent schedules producing accurate results
- Strong organizational skills to prioritize work and meet deadlines
- Excellent oral and written communication abilities
- Flexible and adaptable to changing situations
- Comfortable working in fast-paced environments
- Proficient with MS-DOS MS Windows Excel and MS Word
- Experience with time record keeping systems and platforms such as JustPark Raven and Evolv
- Knowledge of building operations maintenance practices and safety requirements
Job Duties
- Be a hands-on leader of the Event Services Department offering support to the Event Services Manager/Director in supervising developing and mentoring team members
- Recruit hire schedule supervise and manage part-time front of house team members including Event Services
- Demonstrate proficiency in ABI Mastermind scheduling system to manage staffing optimize labor allocation and adapt to operational needs
- Support Employee Engagement and lead annual team member orientation training
- Evaluate and report Guest Services staff adherence to company policies nightly
- Serve as D.O.S. lead for artist VIP programs coordinating logistics staffing and client experience
- Inspect event spaces rooms and meeting areas for suitability considering factors such as air circulation lighting location size and event requirements
- Ensure equipment physical set-up and personnel meet event and client contractual requirements
- Utilize Evolv technology and enforce security policies ensuring venue safety compliance
- Compile distribute and manage event files including notes medical reports incident reports arrests parking lists schedules and payroll
- Learn and utilize Raven reporting platform for event documentation
- Complete event specific documents including incident reports checklists and inventory logs
- Coordinate with Box Office on technical and production requirements affecting sight lines or seating
- Collaborate with departments such as sponsorship operations police and traffic for facility activities
- Assist guests with parking inquiries using JustPark online parking system and troubleshoot as needed
- Manage event preparation including set-up tear down housekeeping and cleaning of public facilities
- Develop initiatives promoting workplace diversity and inclusion alongside Event Services Manager/Director
- Work irregular schedules to supervise all events and activities
- Perform other assigned duties and responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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