
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid holidays
sick days
Personal Days
Vacation Time
Job Description
Allied Universal Event Services is a recognized leader in event security and crowd management, providing premier services to a wide range of venues including sports stadiums, concerts, festivals, and convention centers. As a division of Allied Universal, one of the largest security service providers in North America, Allied Universal Event Services specializes in delivering tailored staffing and security solutions that ensure the safety, security, and enjoyment of event attendees. This company is known for its commitment to excellence, operational expertise, and ability to support thousands of events each year with flexible, professional staffing options. Their operations encompass various roles such as event staff, security personnel, and event operations, allowing individuals to find dynamic job opportunities that suit various lifestyles including part-time roles suitable for students, retirees, or anyone seeking flexibility.
The Client Account Manager position at Allied Universal Event Services plays a critical role in the successful execution and management of assigned event accounts. This role is responsible for overseeing daily event operations, ensuring that staffing and logistical needs are met efficiently while maintaining strong relationships with both clients and employees. A Client Account Manager acts as a key leader who supervises teams of event supervisors and staff, providing guidance on hiring, coaching, scheduling, payroll, and training to optimize team performance and client satisfaction. The role requires the ability to balance operational duties with strategic client management, ensuring all event procedures, safety protocols, and contractual obligations are fulfilled. The Client Account Manager directly contributes to maintaining high standards of service, appearance, and safety, working closely with clients to anticipate needs and resolve any issues swiftly. This dynamic leadership position offers the chance to be at the heart of the event industry, managing all aspects from event preparation to closeout with accountability for financial goals, employee morale, and compliance with labor laws and company policies. Ideal candidates will thrive in a team-oriented environment that also rewards initiative and independent judgment. This is a professional role with a focus on delivering exceptional event management services while fostering staff development and client trust. The position often requires flexible scheduling including nights, evenings, and holidays to meet the demands of live events. Allied Universal Event Services also provides a comprehensive benefits package reflecting their commitment to employee well-being and career growth. Overall, this opportunity promises an engaging, fast-paced career in a growing sector where no two days are the same and the excitement of live events is central to the work experience.
The Client Account Manager position at Allied Universal Event Services plays a critical role in the successful execution and management of assigned event accounts. This role is responsible for overseeing daily event operations, ensuring that staffing and logistical needs are met efficiently while maintaining strong relationships with both clients and employees. A Client Account Manager acts as a key leader who supervises teams of event supervisors and staff, providing guidance on hiring, coaching, scheduling, payroll, and training to optimize team performance and client satisfaction. The role requires the ability to balance operational duties with strategic client management, ensuring all event procedures, safety protocols, and contractual obligations are fulfilled. The Client Account Manager directly contributes to maintaining high standards of service, appearance, and safety, working closely with clients to anticipate needs and resolve any issues swiftly. This dynamic leadership position offers the chance to be at the heart of the event industry, managing all aspects from event preparation to closeout with accountability for financial goals, employee morale, and compliance with labor laws and company policies. Ideal candidates will thrive in a team-oriented environment that also rewards initiative and independent judgment. This is a professional role with a focus on delivering exceptional event management services while fostering staff development and client trust. The position often requires flexible scheduling including nights, evenings, and holidays to meet the demands of live events. Allied Universal Event Services also provides a comprehensive benefits package reflecting their commitment to employee well-being and career growth. Overall, this opportunity promises an engaging, fast-paced career in a growing sector where no two days are the same and the excitement of live events is central to the work experience.
Job Requirements
- High school diploma or equivalent
- licensing required as per state and local laws
- minimum three years experience in event management or supervision
- experience in staff hiring and development
- ability to manage multiple priorities and diverse teams
- strong customer relationship skills
- proficiency in Microsoft Office
- availability to work flexible hours including nights, evenings, and holidays
Job Qualifications
- High school diploma or equivalent
- licensing requirements subject to state and/or local laws and regulations
- minimum of three years of event management, event operations, and/or event supervisory experience
- experience in hiring, developing, motivating, and retaining quality staff
- ability to develop and grow customer relationships
- ability to work in team-oriented management environment with the ability to work independently
- ability to manage multiple priorities, complex situations, diverse team of employees and client requirements
- demonstrated ability to take initiative and effectively manage deadlines
- highly proficient in Microsoft Office applications
- professional, articulate, and able to use good independent judgment and discretion
- flexible to work nights, evenings, holidays as needed
Job Duties
- Supervise the day-to-day event operations and staffing of an assigned client site
- Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
- Build, improve, and maintain effective relationships with both client and employees
- Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
- Ensure all required reporting and contract compliance requirements are met
- Handle any escalated security issues or emergency situations appropriately
- Communicate staffing needs via requisition form
- assist recruiters in identifying, interviewing, and hiring quality candidates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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