Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $78,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
accidental death and dismemberment insurance
Disability insurance
401(k) plan enrollment
Paid holidays
sick days
Personal Days
vacation time accrual
Job Description
Allied Universal Event Services is a leading provider in event security and crowd management, servicing thousands of venues annually including sports stadiums, concerts, festivals, and convention centers. The company prides itself on creating safe and enjoyable environments for attendees while offering flexible part-time roles ideal for students, retirees, and those seeking dynamic event employment. Allied Universal specializes in event staffing, security, and operations and is renowned for its welcoming, collaborative, and innovative workplace culture. With a strong commitment to employee development and a variety of benefits, it stands as a preferred employer within the event industry.
The role of Client Account Manager at Allied Universal is a pivotal leadership position responsible for overseeing day-to-day event operations at an assigned client site. This role involves managing a team of event supervisors and staff, developing and maintaining client relationships, ensuring compliance with company policies and contractual obligations, and coordinating support services to meet financial and operational goals. The Client Account Manager works closely with both clients and employees to ensure smooth event delivery, handle escalated issues or emergencies, and maintain high standards of safety, service, and staff performance. The position offers an annual salary range between $70,000 and $78,000, dependent on experience and qualifications. It demands an entrepreneurial attitude paired with strong team management skills and the ability to multitask effectively in a fast-paced environment. This career opportunity combines operational oversight with professional development responsibilities, enabling candidates to make a significant impact within the event services industry while growing their leadership capabilities. Allied Universal offers a variety of training programs and resources to support continuous improvement and success in this role.
The role of Client Account Manager at Allied Universal is a pivotal leadership position responsible for overseeing day-to-day event operations at an assigned client site. This role involves managing a team of event supervisors and staff, developing and maintaining client relationships, ensuring compliance with company policies and contractual obligations, and coordinating support services to meet financial and operational goals. The Client Account Manager works closely with both clients and employees to ensure smooth event delivery, handle escalated issues or emergencies, and maintain high standards of safety, service, and staff performance. The position offers an annual salary range between $70,000 and $78,000, dependent on experience and qualifications. It demands an entrepreneurial attitude paired with strong team management skills and the ability to multitask effectively in a fast-paced environment. This career opportunity combines operational oversight with professional development responsibilities, enabling candidates to make a significant impact within the event services industry while growing their leadership capabilities. Allied Universal offers a variety of training programs and resources to support continuous improvement and success in this role.
Job Requirements
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Professional, articulate, and able to use good independent judgment and discretion
- Ability to work in a team-oriented management environment while having an entrepreneurial attitude
- Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
- Preferred qualifications include facilities management, military, or law enforcement experience
- Previous payroll, billing, and scheduling experience
Job Qualifications
- High school diploma or equivalent
- Minimum of three years of event management, event operations, and/or event supervisory experience
- Experience in hiring, developing, motivating, and retaining quality staff
- Ability to develop and grow customer relationships
- Ability to work in a team-oriented management environment with the ability to work independently
- Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
- Highly proficient and fully functional in all Microsoft Office applications
- Must be able to work nights/evenings/holidays as needed with a flexible schedule
Job Duties
- Supervise the day-to-day event operations and staffing of an assigned client site
- Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
- Build, improve, and maintain effective relationships with both client and employees
- Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
- Ensure all required reporting and contract compliance requirements are met
- Assure regular communication of issues or event with our client
- Handle any escalated security issues or emergency situations appropriately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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