Event Services Client Account Manager

Allied Universal is a leading security and event services company specializing in crowd management and staffing for a diverse range of events such as sports stadiums, concerts, festivals, and convention centers. With a vast presence across thousands of venues each year, Allied Universal offers dynamic employment opportunities that cater to a flexible, part-time work lifestyle ideal for students, retirees, or anyone seeking an engaging job within the event services industry. The company prides itself on fostering a welcoming, collaborative, and innovative work environment where employees can thrive and make meaningful contributions to event safety and success.

The Client Account Manager position at Allied Universal represents a critical role responsible for overseeing day-to-day event operations and managing an assigned client account. This role demands a strong leader capable of directing staff, managing event logistics, ensuring compliance with policies, and building enduring relationships with clients and employees alike. The Client Account Manager not only supervises teams responsible for crowd safety and event management but also serves as the main liaison for clients to enhance service quality and operational efficiency. The position requires someone adept at balancing multiple priorities, resolving escalated issues, coordinating support services, and ensuring smooth execution from event preparation through closeout.

Offering a salary range of $80,000 to $90,000 annually plus a bi-weekly auto allowance of $135, this role is suited for experienced professionals aiming to advance their careers in event management and security. Allied Universal encourages its managers to maintain a high standard of morale, safety, service, appearance, and performance across all staff members. This includes responsibilities such as staff hiring, training, scheduling, payroll management, performance development, and compliance with labor laws. Additionally, the manager will utilize corporate tools such as ABI and WinTeam to oversee scheduling and billing functions, prepare event post orders, and ensure communication strategies and operational procedures meet company standards.

The position is pivotal in coordinating site-specific training, managing uniforms, equipment inventories, and vehicles, and fostering a proactive communication approach with clients to anticipate and fulfill event security needs. Allied Universal values leaders who can implement rigorous operational controls, promote professional appearance standards, and manage emergency situations effectively. Furthermore, the Client Account Manager is responsible for monitoring financial performance and facilitating timely invoicing and payments by collaborating with finance teams. This role promises a challenging yet rewarding career path within an established company renowned for its commitment to employee development, customer satisfaction, and industry excellence. Candidates should possess excellent communication skills, strong leadership capabilities, and a resilience to work flexible hours including nights, evenings, and holidays as required.