Event Service Manager

The Ground is a distinguished hospitality business located in the picturesque Willamette Valley. This innovative company is dedicated to realizing human potential while maintaining harmony with the planet, embodying a philosophy rooted in conscious and loving hospitality. The Ground offers a diverse range of experiences and destinations that celebrate regenerative agriculture, exceptional food, comfortable accommodations, revitalizing wellness experiences, and engaging programs and events. Their approach is deeply committed to fostering a sense of belonging and sustainability, creating memorable and impactful interactions for both guests and employees alike. As an evolving collection of unique experiences, The Ground stands out as a leader in combining service excellence with environmental and social responsibility. The company prides itself on being an equal opportunity employer, embracing diversity and inclusion as fundamental aspects of its organizational culture. Candidates interested in opportunities at The Ground, even if they do not meet every qualification perfectly, are encouraged to apply as the company values potential and fit for a wide range of roles and responsibilities.

The Event Service Manager position at The Ground is a critical leadership role focused on the flawless execution of catered events, both onsite and offsite. This role is highly hands-on, emphasizing the delivery of exceptional hospitality through dynamic day-of-event leadership. The Event Service Manager acts as the operational leader during the majority of events, ensuring that service teams are expertly prepared, timelines are adhered to, client expectations are consistently exceeded, and every function reflects The Ground's high standards of excellence. Working closely alongside the Senior Planning & Logistics Manager who crafts the operational plans, the Event Service Manager brings these plans to life by guiding event setup, service delivery, breakdown, staff coordination, and making real-time operational decisions onsite.

This role requires a flexible schedule with availability to work evenings, weekends, and holidays depending on event schedules. The Event Service Manager spends most of their time actively engaged alongside the service team, providing direct leadership to ensure smooth event operations and superior guest experiences. This position also involves administrative responsibilities such as managing event billing, accounts receivable processes, and collaborating with multiple departments like Catering Sales, Culinary, Beverage, and Hospitality Operations to guarantee seamless event execution. The salary range for this full-time, salaried position is $60,000 to $70,000 per year, based on experience. This role is ideal for professionals with a passion for hospitality, strong leadership capabilities, and the ability to thrive in a fast-paced, detail-oriented environment.