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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
parking
Job Description
Temecula Creek Inn is a renowned hospitality establishment located in the heart of Temecula, California. Known for its scenic vineyards and luxurious setting, Temecula Creek Inn offers guests an exceptional experience blending comfort, elegance, and excellent service. The inn specializes in providing top-tier accommodations, dining, and event services that cater to a wide range of clientele including tourists, business travelers, and those seeking a beautiful venue for weddings and other special occasions. With a strong commitment to customer satisfaction and a reputation for outstanding service, Temecula Creek Inn stands as a premier destination for travelers and event planners alike.
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Job Requirements
- AA degree in hotel and restaurant management or equivalent experience required
- English fluency required
- Catering sales, banquet management or meeting sales or coordination experience preferred
- Prior administrative or event experience
- Must be computer literate or able to gain computer literacy with planned software installations
- Valid California driver’s license required
- Proof of personal automobile insurance required
- Hotel experience required
- Detail oriented
- Organized and efficient
- Safety minded
- Ability to adapt to changing department needs
- High quality standards for production and service
- Diplomatic and calm
- Strong verbal and written communication skills
- Courteous, friendly, and professional manner
- Ability to multi-task
- Good team player
- Customer service focus
- Able to work productively with little supervision
- Trustworthy and reliable
- Prior administrative or event experience
- Availability to work weekends
- Ability to work in fast paced, high stress environment
- Self motivated and driven
- Ability to work efficiently with little supervision
- Able to lift up to 25 pounds
- Must be able to work under pressure
- Flexible to work long and irregular hours
- Heavy phone usage daily
- Use of stairs daily
Job Qualifications
- Associates degree in hotel and restaurant management or equivalent experience
- Experience in catering sales, banquet management, or meeting sales
- Prior administrative or event coordination experience
- Computer literacy or ability to learn software programs
- Strong verbal and written communication skills
- Customer service focused
- Ability to multitask and work efficiently under pressure
- Valid California driver’s license
- Proof of personal automobile insurance
- Hotel experience
- Availability to work weekends
- Strong organizational skills
- Ability to work independently and as part of a team
- Detail oriented
- Safety minded
- Trustworthy and reliable
- Diplomatic and calm demeanor
Job Duties
- Attend daily and weekly meetings as needed
- Distribute daily events and event postings
- Manage revisions and change logs daily
- Review new files from sales team
- Complete catering service manager checklists for wedding and group folders
- Confirm deposits, credit card authorizations, and event schedules
- Apply payments into sales and service systems
- Provide administrative support including preparation of resumes, BEOs, prep packets, diagrams, and payment links
- Attend meetings and take notes for service managers
- Check event setups and provide physical support
- Communicate key notes and information with service team
- Answer incoming calls and assist clients
- Prepare amenities, wedding bags, and signs
- Place linen orders
- Audit event order distribution spreadsheets
- Manage in-house meetings
- Support managers in running weekly team meetings and taking minutes
- Create file folders for new events
- Update and audit blanket inventory
- Order sales and service office supplies
- Provide backup support to sales and catering administrator
- Communicate last-minute event changes to appropriate departments
- Respond to guest needs and requests professionally and promptly
- Act as secondary liaison between hotel and groups ensuring contract compliance
- Use time management skills for work prioritization and scheduling
- Promote and comply with all company policies and safety regulations
- Report suspicious occurrences and hazardous conditions
- Maintain cleanliness and safety of work areas
- Practice safe work habits to prevent injury
- Attend all mandatory meetings
- Perform additional tasks including cross-training as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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