Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
parking
Job Description
Temecula Creek Inn is a renowned hospitality establishment located in the heart of Temecula, California. Known for its scenic vineyards and luxurious setting, Temecula Creek Inn offers guests an exceptional experience blending comfort, elegance, and excellent service. The inn specializes in providing top-tier accommodations, dining, and event services that cater to a wide range of clientele including tourists, business travelers, and those seeking a beautiful venue for weddings and other special occasions. With a strong commitment to customer satisfaction and a reputation for outstanding service, Temecula Creek Inn stands as a premier destination for travelers and event planners alike.
The position of Catering and Group Service Coordinator at Temecula Creek Inn is vital to the seamless execution of all catering and group events. In this role, you will provide comprehensive support to Catering Service and Group Service Managers ensuring that all aspects of assigned catering group programs run smoothly from inception through completion. This role acts as the primary or secondary contact for each event, guaranteeing full customer satisfaction by managing key operational tasks and administrative duties. The Coordinator is expected to oversee daily event logistics, support service teams, and maintain clear communication between clients, sales staff, and catering teams.
The Catering and Group Service Coordinator will be deeply involved in the preparation and review of event details such as contracts, deposits, event schedules, and payments. You will prepare and distribute event-related materials including Banquet Event Orders, diagrams, and prep packets. This position also involves attending meetings, coordinating with multiple departments, and handling last-minute event changes. Strong organizational skills are essential as you will be managing inventory, processing payments, and supporting service managers both administratively and physically for event setup and execution.
Attention to detail and adherence to high-quality service standards are critical in this role. The successful candidate must be adept at multitasking in a fast-paced environment and possess excellent communication skills to maintain professionalism and positive customer interactions. This position also requires compliance with all safety protocols and company policies to ensure a safe and clean work environment. Furthermore, the Coordinator will help foster an inclusive and respectful team atmosphere by embodying Temecula Creek Inn’s core values such as teamwork, respect, and dedication to excellence.
This job is suited for candidates who are proactive, driven, and able to work independently while remaining a collaborative team member. Experience in hotel or catering event management is preferred, along with strong computer literacy and flexibility to work irregular hours including weekends. The role demands physical stamina to support event setup and the ability to communicate effectively at all levels within the organization. If you are looking for an exciting opportunity to contribute to high-end event coordination within a prestigious hospitality environment, this position offers a unique professional experience with growth potential.
The position of Catering and Group Service Coordinator at Temecula Creek Inn is vital to the seamless execution of all catering and group events. In this role, you will provide comprehensive support to Catering Service and Group Service Managers ensuring that all aspects of assigned catering group programs run smoothly from inception through completion. This role acts as the primary or secondary contact for each event, guaranteeing full customer satisfaction by managing key operational tasks and administrative duties. The Coordinator is expected to oversee daily event logistics, support service teams, and maintain clear communication between clients, sales staff, and catering teams.
The Catering and Group Service Coordinator will be deeply involved in the preparation and review of event details such as contracts, deposits, event schedules, and payments. You will prepare and distribute event-related materials including Banquet Event Orders, diagrams, and prep packets. This position also involves attending meetings, coordinating with multiple departments, and handling last-minute event changes. Strong organizational skills are essential as you will be managing inventory, processing payments, and supporting service managers both administratively and physically for event setup and execution.
Attention to detail and adherence to high-quality service standards are critical in this role. The successful candidate must be adept at multitasking in a fast-paced environment and possess excellent communication skills to maintain professionalism and positive customer interactions. This position also requires compliance with all safety protocols and company policies to ensure a safe and clean work environment. Furthermore, the Coordinator will help foster an inclusive and respectful team atmosphere by embodying Temecula Creek Inn’s core values such as teamwork, respect, and dedication to excellence.
This job is suited for candidates who are proactive, driven, and able to work independently while remaining a collaborative team member. Experience in hotel or catering event management is preferred, along with strong computer literacy and flexibility to work irregular hours including weekends. The role demands physical stamina to support event setup and the ability to communicate effectively at all levels within the organization. If you are looking for an exciting opportunity to contribute to high-end event coordination within a prestigious hospitality environment, this position offers a unique professional experience with growth potential.
Job Requirements
- AA degree in hotel and restaurant management or equivalent experience required
- English fluency required
- Catering sales, banquet management or meeting sales or coordination experience preferred
- Prior administrative or event experience
- Must be computer literate or able to gain computer literacy with planned software installations
- Valid California driver’s license required
- Proof of personal automobile insurance required
- Hotel experience required
- Detail oriented
- Organized and efficient
- Safety minded
- Ability to adapt to changing department needs
- High quality standards for production and service
- Diplomatic and calm
- Strong verbal and written communication skills
- Courteous, friendly, and professional manner
- Ability to multi-task
- Good team player
- Customer service focus
- Able to work productively with little supervision
- Trustworthy and reliable
- Prior administrative or event experience
- Availability to work weekends
- Ability to work in fast paced, high stress environment
- Self motivated and driven
- Ability to work efficiently with little supervision
- Able to lift up to 25 pounds
- Must be able to work under pressure
- Flexible to work long and irregular hours
- Heavy phone usage daily
- Use of stairs daily
Job Qualifications
- Associates degree in hotel and restaurant management or equivalent experience
- Experience in catering sales, banquet management, or meeting sales
- Prior administrative or event coordination experience
- Computer literacy or ability to learn software programs
- Strong verbal and written communication skills
- Customer service focused
- Ability to multitask and work efficiently under pressure
- Valid California driver’s license
- Proof of personal automobile insurance
- Hotel experience
- Availability to work weekends
- Strong organizational skills
- Ability to work independently and as part of a team
- Detail oriented
- Safety minded
- Trustworthy and reliable
- Diplomatic and calm demeanor
Job Duties
- Attend daily and weekly meetings as needed
- Distribute daily events and event postings
- Manage revisions and change logs daily
- Review new files from sales team
- Complete catering service manager checklists for wedding and group folders
- Confirm deposits, credit card authorizations, and event schedules
- Apply payments into sales and service systems
- Provide administrative support including preparation of resumes, BEOs, prep packets, diagrams, and payment links
- Attend meetings and take notes for service managers
- Check event setups and provide physical support
- Communicate key notes and information with service team
- Answer incoming calls and assist clients
- Prepare amenities, wedding bags, and signs
- Place linen orders
- Audit event order distribution spreadsheets
- Manage in-house meetings
- Support managers in running weekly team meetings and taking minutes
- Create file folders for new events
- Update and audit blanket inventory
- Order sales and service office supplies
- Provide backup support to sales and catering administrator
- Communicate last-minute event changes to appropriate departments
- Respond to guest needs and requests professionally and promptly
- Act as secondary liaison between hotel and groups ensuring contract compliance
- Use time management skills for work prioritization and scheduling
- Promote and comply with all company policies and safety regulations
- Report suspicious occurrences and hazardous conditions
- Maintain cleanliness and safety of work areas
- Practice safe work habits to prevent injury
- Attend all mandatory meetings
- Perform additional tasks including cross-training as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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