Temecula Creek Inn logo

EVENT SERVICE COORDINATOR

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $22.00
clock

Work Schedule

Standard Hours
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs

Job Description

Temecula Creek Inn is a renowned hospitality establishment located in the picturesque Temecula Valley, known for its exceptional service and elegant event spaces. As a premier hotel and event venue, the inn offers a broad range of services including accommodations, fine dining, weddings, and corporate events. With a commitment to excellence and guest satisfaction, Temecula Creek Inn prides itself on delivering memorable experiences through its dedicated team and exceptional facilities. The company is an equal opportunity employer that fosters a professional and inclusive work environment, supporting the growth and development of its staff.

The role of Catering Service and Group Service Coordinator at Temecula Creek Inn is a pivotal position designed to provide comprehensive support to Catering Service and Group Service Managers. The primary responsibility is to manage and oversee all aspects of assigned catering group programs from initiation to completion, ensuring flawless execution and maximum customer satisfaction. This position acts as the primary or secondary point of contact throughout the lifecycle of catering and group events, coordinating between sales, service teams, and clients to ensure all contract specifications and client needs are met efficiently.

The successful candidate will engage in reviewing event files, auditing checklists, managing deposits and payments, and processing revisions. Administrative support duties include preparing resumes, banquet event orders, setup diagrams, payment links, and facilitating meetings and note-taking for service managers. Physical participation such as checking event setups and stepping in during managers' absences is also an integral part of the role. Effective communication skills are required to relay critical information across departments, address client inquiries and requests, and assist in the preparation and delivery of amenities and event signage.

In addition to operational responsibilities, the coordinator plays a significant role in inventory management, auditing distribution processes, organizing office supplies, and providing backup support to sales and catering administration functions. The position demands strong organizational skills, attention to detail, and the ability to multitask in a dynamic, fast-paced environment. Applicants must embody Temecula Creek Inn’s core values centered around teamwork, respect, dedication, and a positive attitude, promoting a culture of excellence and safety in all work practices.

This full-time position requires availability to work weekends and irregular hours as necessary to support event schedules and departmental needs. The role is well suited to individuals with prior experience in catering sales, banquet or meeting coordination, and administrative roles within the hospitality sector. Temecula Creek Inn offers a professional setting where skills in customer service, communication, and event management can flourish against a backdrop of scenic beauty and high industry standards. Candidates will be part of a collaborative team dedicated to making every event a success and every guest experience exceptional.

Job Requirements

  • AA degree in Hotel and Restaurant Management or equivalent experience required
  • catering sales, banquet management, or meeting sales or coordination experience preferred
  • prior administrative or event experience required
  • English fluency required
  • must be computer literate or willing to learn new software programs
  • valid California driver’s license required
  • proof of personal automobile insurance coverage required
  • prior hotel experience required
  • must stand/walk approximately 40% of the shift
  • must sit approximately 60% of the shift
  • must use computer approximately 80% of the shift
  • able to lift up to 25 pounds
  • availability to work long, irregular hours including weekends
  • able to work under pressure in a high stress environment
  • strong safety-minded approach
  • adaptable to department's changing needs
  • high production and service standards
  • ability to work independently and as part of a team

Job Qualifications

  • AA degree in Hotel and Restaurant Management or equivalent experience
  • catering sales, banquet management, or meeting coordination experience preferred
  • prior administrative or event experience
  • computer literacy or ability to gain it with system training
  • fluent in English
  • valid California driver’s license
  • proof of personal automobile insurance
  • strong verbal and written communication skills
  • ability to multitask efficiently
  • customer service oriented
  • trustworthy and reliable
  • ability to work productively with minimal supervision

Job Duties

  • Attend daily and weekly meetings as needed
  • distribute daily events and event postings
  • distribute revisions and change logs daily
  • review all new files from the sales team
  • complete Catering Service Manager checklist for wedding and group folders including deposits and event schedules
  • apply payments received for events into sales and service systems
  • prepare resumes, banquet event orders, prep packets, diagrams, payment links, and assist in meetings for note-taking
  • check event setups and cover for managers during their absence
  • communicate key notes and information with service teams
  • answer incoming calls and assist clients
  • prepare amenities, wedding bags, and wedding signs
  • place linen orders for wedding events
  • audit event order distribution spreadsheets monthly
  • manage all in-house meetings
  • support managers by running weekly team meetings and taking minutes
  • create file folders for new events
  • update and audit blanket inventory
  • send office supply orders to purchasing clerk
  • provide backup support to sales and catering administrator
  • communicate last-minute changes to appropriate departments
  • respond to guests' needs and requests professionally
  • act as secondary liaison between hotel and groups to execute contract specifications
  • prioritize tasks and appointments effectively
  • embody and promote Temecula Creek Inn core values
  • comply with all policies and procedures including safety and cleanliness
  • report suspicious occurrences and hazardous conditions
  • practice safe work habits and ensure compliance of Sales and Service staff
  • attend mandatory meetings and perform cross-training as directed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef