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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Temecula Creek Inn is a renowned hospitality establishment located in the picturesque Temecula Valley, known for its exceptional service and elegant event spaces. As a premier hotel and event venue, the inn offers a broad range of services including accommodations, fine dining, weddings, and corporate events. With a commitment to excellence and guest satisfaction, Temecula Creek Inn prides itself on delivering memorable experiences through its dedicated team and exceptional facilities. The company is an equal opportunity employer that fosters a professional and inclusive work environment, supporting the growth and development of its staff.
The role of Catering Service and ... Show More
The role of Catering Service and ... Show More
Job Requirements
- AA degree in Hotel and Restaurant Management or equivalent experience required
- catering sales, banquet management, or meeting sales or coordination experience preferred
- prior administrative or event experience required
- English fluency required
- must be computer literate or willing to learn new software programs
- valid California driver’s license required
- proof of personal automobile insurance coverage required
- prior hotel experience required
- must stand/walk approximately 40% of the shift
- must sit approximately 60% of the shift
- must use computer approximately 80% of the shift
- able to lift up to 25 pounds
- availability to work long, irregular hours including weekends
- able to work under pressure in a high stress environment
- strong safety-minded approach
- adaptable to department's changing needs
- high production and service standards
- ability to work independently and as part of a team
Job Qualifications
- AA degree in Hotel and Restaurant Management or equivalent experience
- catering sales, banquet management, or meeting coordination experience preferred
- prior administrative or event experience
- computer literacy or ability to gain it with system training
- fluent in English
- valid California driver’s license
- proof of personal automobile insurance
- strong verbal and written communication skills
- ability to multitask efficiently
- customer service oriented
- trustworthy and reliable
- ability to work productively with minimal supervision
Job Duties
- Attend daily and weekly meetings as needed
- distribute daily events and event postings
- distribute revisions and change logs daily
- review all new files from the sales team
- complete Catering Service Manager checklist for wedding and group folders including deposits and event schedules
- apply payments received for events into sales and service systems
- prepare resumes, banquet event orders, prep packets, diagrams, payment links, and assist in meetings for note-taking
- check event setups and cover for managers during their absence
- communicate key notes and information with service teams
- answer incoming calls and assist clients
- prepare amenities, wedding bags, and wedding signs
- place linen orders for wedding events
- audit event order distribution spreadsheets monthly
- manage all in-house meetings
- support managers by running weekly team meetings and taking minutes
- create file folders for new events
- update and audit blanket inventory
- send office supply orders to purchasing clerk
- provide backup support to sales and catering administrator
- communicate last-minute changes to appropriate departments
- respond to guests' needs and requests professionally
- act as secondary liaison between hotel and groups to execute contract specifications
- prioritize tasks and appointments effectively
- embody and promote Temecula Creek Inn core values
- comply with all policies and procedures including safety and cleanliness
- report suspicious occurrences and hazardous conditions
- practice safe work habits and ensure compliance of Sales and Service staff
- attend mandatory meetings and perform cross-training as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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