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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Temecula Creek Inn is a renowned hospitality establishment nestled in the beautiful region of Temecula, California. Known for its stunning golf courses, luxurious accommodations, and exceptional amenities, the inn caters to a diverse clientele that includes leisure guests, business travelers, and event groups looking for a memorable experience. As a prominent player in the hospitality industry, Temecula Creek Inn emphasizes quality service, attention to detail, and a warm, welcoming atmosphere. The hotel features exquisite dining options, comprehensive event spaces, and a dedicated team committed to delivering outstanding guest satisfaction. The environment is vibrant and fast-paced, requiring staff who are adaptable,... Show More
Job Requirements
- AA degree in hotel and restaurant management or equivalent experience required
- English fluency required
- Catering sales, banquet management or meeting sales or coordination experience preferred
- Prior administrative or event experience
- Must be computer literate or able to gain literacy with planned installation of programs
- Valid California driver’s license required
- Proof of personal automobile insurance coverage required
- Hotel experience required
- Detail oriented
- Organized and efficient
- Safety minded
- Ability to adapt to the ever changing needs of the department
- High quality standards for production and service
- Diplomatic and calm
- Strong verbal and written communications skills
- Courteous, friendly, and professional manner
- Ability to multitask
- Good team player
- Customer service focus
- Able to work productively with little supervision
- Trustworthy and reliable
- Prior administrative or event experience
- Availability to work weekends
- Ability to work in a fast paced, high stress environment
- Self motivated, driven, and able to work efficiently with little supervision
Job Qualifications
- AA degree in hotel and restaurant management or equivalent experience
- Catering sales, banquet management, or meeting sales or coordination experience preferred
- Prior administrative or event experience
- Strong verbal and written communication skills
- Organized and detail oriented
- Ability to multitask effectively
- Customer service focused
- Good team player
- Self motivated and able to work efficiently with little supervision
- Availability to work weekends
- Ability to work in a fast paced, high stress environment
- Computer literate or ability to quickly learn new software programs
- Valid California driver’s license and personal automobile insurance
Job Duties
- Attend daily and weekly meetings as needed
- Distribute daily events and event postings
- Distribute revisions and change log daily
- Review all new files turned over from the sales team
- Complete Catering Service Manager checklist including confirming deposits and credit card authorizations
- Apply payments for events into sales and service systems
- Prepare resumes, banquet event orders, prep packets, diagrams, payment links, and assist in meetings with note-taking
- Check event setups and attend meetings in managers' absence
- Relay communication and key notes from meetings, phone calls, and in-person interactions
- Answer incoming calls for service managers and assist clients
- Prepare amenities, wedding bags, and wedding signs
- Place linen orders for wedding events
- Audit Event Order distribution spreadsheet monthly
- Manage all in-house meetings
- Support managers by running weekly team meetings and taking minutes
- Create file folders for new events
- Update and audit blanket inventory
- Send orders for sales and service office supplies to purchasing clerk
- Provide additional support and backup to sales and catering administrator
- Communicate last-minute changes to appropriate departments
- Respond timely and professionally to all guest needs and requests
- Act as secondary liaison between hotel and group clients, executing contracted specifications
- Prioritize work and schedule appointments effectively
- Embody Temecula Creek Inn core values
- Promote and comply with all Temecula Creek Inn policies and procedures
- Report suspicious occurrences and hazardous conditions immediately
- Maintain cleanliness and safety of work areas
- Practice safe work habits to prevent injury
- Ensure safe work practices and equipment handling by sales and service staff
- Attend mandatory meetings as directed
- Perform other tasks including cross-training as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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