Event Server

San Francisco, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $25.00 - $30.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Paid sick leave

Commuter pre-tax benefits

401(k) with employer matching

Job Description

Merchants Exchange Productions is a premier event production and management company based in San Francisco. They operate some of the city's most iconic venues, including the Julia Morgan Ballroom, Merchants Exchange Club, and the Merchants Exchange Banking Hall. With a rich history and reputation for excellence, the company specializes in producing high-impact events such as corporate galas, nonprofit fundraisers, weddings, and social gatherings. Their expertise lies in delivering not only impeccable event execution but also innovative design concepts and immersive guest experiences that set their events apart in the competitive San Francisco market. Merchants Exchange Productions prides itself on its commitment to quality, professionalism, and attention to detail, ensuring every event is memorable and seamless from start to finish.

The Event Server role at Merchants Exchange Productions is a vital position focused on providing exceptional food and beverage service across a wide range of events. These events can range from large corporate galas to intimate weddings and nonprofit fundraising events. The server is expected to be an ambassador for the company, embodying its commitment to hospitality and guest satisfaction. This role demands a balance of technical skills, attention to detail, and a friendly, proactive attitude to anticipate and meet guest needs efficiently. The Event Server will be responsible for setting up event spaces, executing service with precision, and assisting with the breakdown after events. Additional duties may include managing the setup of linens, tabletop arrangements, and polishing equipment. The server must maintain an organized workspace and demonstrate the ability to multitask in a fast-paced environment. Strong communication skills and a collaborative spirit are essential, as teamwork is critical to the smooth operation of each event.

Merchants Exchange Productions offers a part-time, non-exempt position with competitive hourly compensation ranging from $25 to $30 per hour. This role requires availability to work a flexible schedule including days, nights, weekends, and holidays depending on the event calendar. Employees benefit from paid sick leave, commuter pre-tax benefits for parking and transit, and access to a 401(k) plan with a 4% employer match after one year of employment. Servers receive ongoing training in service standards and food and beverage knowledge to support professional growth. The company values reliability, adaptability, and professionalism and seeks candidates who are self-starters capable of independent problem-solving with minimal supervision. The Event Server position offers an excellent opportunity for individuals passionate about hospitality and event service to join a respected San Francisco venue management team and build a rewarding career in event production.

Job Requirements

Minimum of 3+ years’ experience as a banquet/event server in a comparable setting
Excellent English verbal and written skills
Basic food and beverage knowledge - terminology, techniques, pronunciations, regions, varietals, etc.
High level of professionalism and attention to detail
Ability to communicate clearly and effectively
Able to multitask efficiently, work independently and as part of a team
Must be a proven self-starter capable of finding solutions with minimal supervision
Highly reliable, adaptable and punctual
Available to work a flexible schedule that will include days, nights, weekends and holidays as dictated by the events schedule and seasonal changes
Current Food Handlers Card as well as Responsible Beverage Service (RBS) Training certification
Have regular access to e-mail and the internet

Job Qualifications

Minimum of 3+ years’ experience as a banquet/event server in a comparable setting
Excellent English verbal and written skills
Basic food and beverage knowledge - terminology, techniques, pronunciations, regions, varietals, etc.
High level of professionalism and attention to detail
Ability to communicate clearly and effectively
Able to multitask efficiently, work independently and as part of a team
Must be a proven self-starter capable of finding solutions with minimal supervision
Highly reliable, adaptable and punctual
Available to work a flexible schedule that will include days, nights, weekends and holidays as dictated by the events schedule and seasonal changes
Current Food Handlers Card as well as Responsible Beverage Service (RBS) Training certification
Have regular access to e-mail and the internet

Job Duties

Deliver a warm and welcoming approach to all guests that creates memorable experiences
Responsible for all aspects of service day of - set up, execution and strike of events including but not limited to linens, tabletop set up, polishing equipment, stations/buffets, in house and rental furniture/equipment, light cleaning, table service/carrying trays, etc.
Maintain an organized workspace to multitask efficiently in a high volume, fast paced environment
Take ownership of and guide guests’ experience throughout the event
Exceed guests’ expectations at every opportunity
Read event to anticipate guests’ needs
Respond promptly and courteously to any and all guests’ requests, questions and concerns
Be ready and willing to assist fellow team members regardless of duty or difficulty
Participate in ongoing training – service, standards, food and beverage knowledge, etc.
Be a contributing team member to ensure the smooth and efficient operation of the events
Other Production company assignments including but not limited to event registration/check in, elevator attendant, coat check, etc.