Event Senior Sales Manager, Hotel Services - JW Los Angeles LA LIVE

Encore is a renowned company specializing in delivering high-end audio-visual and event technology solutions primarily within the hospitality and events industry. Known for its dedication to innovation, quality, and customer satisfaction, Encore partners with hotels, venues, and corporations to create exceptional event experiences that leverage cutting-edge technology and expert service. The company’s core values emphasize world-class service, integrity, accountability, collaboration, and continuous improvement, fostering a strong culture that supports the professional growth of its employees as well as the success of its clients. With a global presence and a diverse portfolio of services, Encore is committed to providing event solutions that not only meet but exceed customer expectations. It is a dynamic workplace where teamwork and leadership are highly valued, and employees are encouraged to bring creativity and expertise to their roles. This position is a full-time role with a competitive salary range between $70,304 and $74,938 annually, with additional compensation potential including overtime, bonuses, or incentives depending on various factors such as location, work experience, and specific skills.

The role of Sr. Sales Manager, Venues, is pivotal within Encore and focuses on spearheading the sales activities for assigned customer groups and venues. This leadership position involves directing a sales team, including Sales Managers, to ensure that customers receive comprehensive guidance throughout their event planning and execution process. The Sr. Sales Manager is responsible for cultivating strong relationships with both customers and key hotel personnel to enhance business partnerships and drive revenue growth. The role demands a strategic approach to sales, where the manager develops advanced technology solutions and tailors event offerings to meet the unique goals and objectives of high-end clientele. Key responsibilities include driving revenue through proactive consultative selling, maximizing upsell and cross-sell opportunities, preparing and presenting persuasive sales presentations, and coordinating with internal departments and external vendors to deliver seamless event experiences. This leader also oversees sales accountability by maintaining an accurate and healthy sales pipeline, supporting forecasting, and assisting in setting sales quotas. Additionally, the Sr. Sales Manager plays a critical role in people development by mentoring and coaching sales team members, promoting a culture of high performance and continuous learning, and facilitating training within the region. This multifaceted position requires a hands-on approach to leadership, excellent communication skills, technical aptitude, and the ability to balance complex sales strategies within the hospitality and event production industry. Encore offers a work environment primarily situated in hotels and convention centers with varying levels of noise and occasional physical demands, including walking, standing, and lifting up to 50 pounds occasionally. The position requires flexibility in work hours including evenings, weekends, and holidays, reflecting the dynamic nature of the events industry.