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Event Senior Sales Manager - Biltmore Hotel Coral Gables, FL
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,776.00 - $63,409.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
performance bonuses
Job Description
Encore is a leading company specializing in audiovisual and event technology solutions for the hospitality and event management industries. Operating primarily within hotels and convention centers, Encore delivers comprehensive services that enhance the overall experience of large and high-end events. The company is known for its innovative approach to event production technology, ensuring clients receive exceptional service and cutting-edge solutions. With a strong commitment to inclusivity, diversity, and a welcoming culture, Encore prides itself on providing its employees with growth opportunities and a supportive work environment focused on quality and continuous improvement.
The role of Sr. Sales Manager, Venue... Show More
The role of Sr. Sales Manager, Venue... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 3 years of experience with Encore or equivalent
- Minimum 2 years of sales experience
- Prior sales experience in audiovisual, technology or hospitality preferred
- Knowledge of sales process and financial reporting
- Technical aptitude and proficiency in CRM software
- Strong communication and presentation skills
- Ability to manage multiple tasks and work irregular hours
- Ability to meet physical demands of the role including extended periods of sitting, standing, and walking
- Willingness to travel and work in multiple hotel locations
- Commitment to uphold company core values and ethical standards
Job Qualifications
- Bachelor's degree or equivalent experience
- Minimum 3 years of experience with Encore or equivalent
- At least 2 years sales experience
- Prior experience in audiovisual technology or hospitality preferred
- Knowledge of sales processes and financial reporting
- Technical aptitude and computer proficiency including CRM software
- Strong communication and presentation skills
- Leadership and coaching experience
- Ability to work flexible hours and in varied environments
Job Duties
- Drive results by soliciting and securing business through a proactive, consultative sales approach
- Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth including upsell and cross-sell opportunities
- Create high-end, large event, advanced technology solutions for existing and potential customers
- Prepare and deliver compelling presentations that convey the value of the company and solve customer challenges
- Collaborate effectively with vendors and internal departments to capture and service events
- Attend site visits, pre-conference planning and venue meetings to support the customer event experience
- Maintain a healthy sales pipeline and ensure CRM accuracy
- Lead sales meetings, group presentations, budgeting and forecasting with hotel partners
- Address and resolve customer complaints and concerns
- Provide direct leadership, training and coaching to sales team members
- Participate in regional or national committees and facilitate sales team skill development
- Maintain knowledge of new products, services and emerging event technology
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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