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Event Senior Sales Manager - Biltmore Hotel Coral Gables, FL
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,776.00 - $63,409.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Encore is a leading provider of event technology and production services, specializing in delivering high-quality audiovisual and event solutions across various venues such as hotels, conference centers, and large corporate spaces. With a commitment to innovation, exceptional customer service, and delivering world-class event experiences, Encore supports clients in creating memorable and impactful events through cutting-edge technology and expert guidance. The company’s extensive network and expertise make it a trusted partner for meeting planners, event coordinators, and hospitality professionals seeking seamless event execution and technical excellence. Encore fosters a dynamic and inclusive culture that values collaboration, continuous improvement, and a dedication... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum 2 years of sales experience
- Prefer experience in audiovisual, technology or hospitality sales
- Technical aptitude and CRM knowledge required
- Ability to interpret financial reports
- Strong communication and presentation skills
Job Qualifications
- Bachelor’s degree or equivalent experience
- Minimum 2 years of sales experience
- Preferred experience in audiovisual, technology or hospitality sales
- Knowledge of sales processes
- Ability to read and interpret financial reports
- Technical aptitude and computer proficiency
- CRM system knowledge
- Preferred CAD and Oracle knowledge
- Superior communication and presentation skills
Job Duties
- Drive results by soliciting and securing business through a proactive, consultative sales approach
- Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth including upsell and cross-sell opportunities
- Create high-end, large event, advanced technology solutions for Encore’s existing and potential customers
- Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges
- Effectively collaborate with vendors and other departments to capture and service events
- Attend site visits, pre-conference planning meetings, and venue meetings to support the customer event experience
- Understand event cost structure and incorporate it into solution designs according to profitability guidelines
- Cultivate and maintain relationships with customers, venue personnel and Encore support functions
- Research and understand customer history to create personalized experiences
- Lead sales meetings, deliver group presentations, and facilitate budgeting and forecasting with hotel partners
- Address customer complaints and concerns and resolve issues effectively
- Ensure all customer information is accurate in the CRM system
- Refer and guide customers through Encore network to secure additional opportunities
- Maintain a healthy sales pipeline ensuring revenue target achievement
- Ensure all opportunities are accurately updated in CRM
- Support sales forecasting efforts
- Assist Director in setting sales quotas and assigning leads
- Learn and adopt all SOPs and new initiatives
- Maintain knowledge of new products, service offerings and emerging technologies
- Support sales team members with pipeline management and sales strategies
- Provide leadership and guidance to sales team members
- Train, mentor and coach sales team
- Partner with sales team to provide support on complex events
- Promote a culture of high performance, accountability and continuous improvement
- Participate in regional or national committees as requested by leadership
- Facilitate training to increase sales team skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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