Event Senior Sales Manager - Biltmore Hotel Coral Gables, FL

Encore is a leading provider of event technology and production services, specializing in delivering high-quality audiovisual and event solutions across various venues such as hotels, conference centers, and large corporate spaces. With a commitment to innovation, exceptional customer service, and delivering world-class event experiences, Encore supports clients in creating memorable and impactful events through cutting-edge technology and expert guidance. The company’s extensive network and expertise make it a trusted partner for meeting planners, event coordinators, and hospitality professionals seeking seamless event execution and technical excellence. Encore fosters a dynamic and inclusive culture that values collaboration, continuous improvement, and a dedication to quality, ensuring a thriving workplace for its employees.

The Sr. Sales Manager, Venues at Encore plays a pivotal role in driving sales and revenue growth within assigned groups and venue locations. This position involves leading the sales process for high-end, large events by effectively guiding customers through their event experiences and identifying tailored solutions that meet their goals and objectives. The role demands a consultative and proactive sales approach, leveraging Encore’s methodology to maximize event and revenue capture opportunities. The Sr. Sales Manager works closely with various hotel personnel to enhance business relationships, supports the sales team by providing training and guidance, and acts as a resource for complex event production within the venue or region. This leadership position reports to the Sales Director or Director of Event Technology and supervises Sales Managers.

Key responsibilities include generating revenue by securing business opportunities, creating advanced technology solutions, delivering compelling presentations, collaborating across departments to capture events, and managing customer relationships to ensure satisfaction and loyalty. The role also demands accountability for maintaining a healthy sales pipeline, accurate CRM data, forecasting, and assisting with sales quotas and lead assignments.

Furthermore, the Sr. Sales Manager is responsible for the development and mentoring of sales team members, promoting a culture of high performance and accountability. The position involves participation in regional or national committees and facilitates training to enhance the skills of the sales team. The candidate must be adaptable to irregular working hours, including evenings, weekends, and holidays, and work across multiple hotel locations as needed.

Working at Encore offers a competitive salary range from $48,776 to $63,409, depending on factors like location, experience, and expertise. The company is dedicated to providing excellent benefits and fostering a supportive and inclusive environment where employees’ unique strengths are valued and celebrated. This role offers significant opportunities for professional growth within a company that leads in event technology and production services.