
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
experience in event management and security
Skill enhancement in communication problem-solving and customer service
Networking opportunities with professionals
Supportive team environment
Job Description
BEST Crowd Management, a division of GardaWorld, is a leading provider of security and crowd management services dedicated to ensuring the safety and satisfaction of event attendees in diverse environments. With a strong presence in Madison, WI, and other locations, BEST Crowd Management is known for its professionalism, reliability, and commitment to excellence in the security sector. The company specializes in event security, providing highly trained personnel who are skilled at managing both crowd control and security operations to maintain a safe, welcoming atmosphere at a broad variety of events ranging from concerts and sports games to university functions and corporate gatherings. Employees receive ongoing training and support to develop their skills and grow their careers within the company and the industry at large.
The role of Event Security at the University of Wisconsin through BEST Crowd Management is an exciting part-time position offering $16 per hour to individuals seeking dynamic and flexible work opportunities in event security. This position plays a critical role in enhancing the overall safety of university events by combining traditional security responsibilities with exceptional customer service and event staff duties. As an Event Security professional, you will assist in event setup, ensuring all necessary equipment and signage are properly arranged. Monitoring access points and conducting security checks are vital components of this position, helping to prevent unauthorized entries and maintain a secure environment for all attendees. You will also serve as an approachable point of contact for guests, providing directions, answering inquiries, and supporting a positive event experience through your effective communication skills.
Your role will require close collaboration with fellow event staff and security personnel, coordinating efforts to uphold safety protocols and manage crowd movement efficiently. In situations requiring rapid response to security incidents or emergencies, you will follow established procedures to resolve issues calmly and professionally. Additional responsibilities include enforcing event rules, managing attendee conflicts, and adhering strictly to company policies to maintain a high standard of service and security. This position is ideal for individuals who value teamwork, possess strong observational and problem-solving abilities, and are committed to fostering a safe and orderly event environment. The job offers an excellent opportunity to gain valuable experience in event security and crowd management, while developing transferable skills in communication, problem-solving, and customer service within a supportive and professional team setting. BEST Crowd Management values diversity and inclusivity, promoting equal employment opportunities and compliance with federal, state, and local laws regarding nondiscrimination.
The role of Event Security at the University of Wisconsin through BEST Crowd Management is an exciting part-time position offering $16 per hour to individuals seeking dynamic and flexible work opportunities in event security. This position plays a critical role in enhancing the overall safety of university events by combining traditional security responsibilities with exceptional customer service and event staff duties. As an Event Security professional, you will assist in event setup, ensuring all necessary equipment and signage are properly arranged. Monitoring access points and conducting security checks are vital components of this position, helping to prevent unauthorized entries and maintain a secure environment for all attendees. You will also serve as an approachable point of contact for guests, providing directions, answering inquiries, and supporting a positive event experience through your effective communication skills.
Your role will require close collaboration with fellow event staff and security personnel, coordinating efforts to uphold safety protocols and manage crowd movement efficiently. In situations requiring rapid response to security incidents or emergencies, you will follow established procedures to resolve issues calmly and professionally. Additional responsibilities include enforcing event rules, managing attendee conflicts, and adhering strictly to company policies to maintain a high standard of service and security. This position is ideal for individuals who value teamwork, possess strong observational and problem-solving abilities, and are committed to fostering a safe and orderly event environment. The job offers an excellent opportunity to gain valuable experience in event security and crowd management, while developing transferable skills in communication, problem-solving, and customer service within a supportive and professional team setting. BEST Crowd Management values diversity and inclusivity, promoting equal employment opportunities and compliance with federal, state, and local laws regarding nondiscrimination.
Job Requirements
- Be at least 18 years old age requirements may vary depending on local regulations
- Hold a high school diploma or equivalent some college education preferred
- Previous experience in event security law enforcement or related field advantageous
- Possess strong physical fitness and the ability to stand or walk for extended periods
- Exhibit excellent observational and problem-solving skills
- Demonstrate exceptional communication and interpersonal skills
- Work effectively in a team and collaborate with individuals from diverse backgrounds
- Maintain flexibility to work evenings weekends and holidays based on event schedules
- Possess a valid security license or be willing to obtain one if required by local regulations
- Successfully pass a background check and drug screening
Job Qualifications
- Hold a high school diploma or equivalent some college education preferred
- Previous experience in event security law enforcement or related field advantageous
- Strong physical fitness with ability to stand or walk for extended periods
- Excellent observational and problem-solving skills
- Exceptional communication and interpersonal skills
- Ability to work effectively in a team and collaborate with diverse individuals
- Flexibility to work evenings weekends and holidays based on event schedules
- Possess a valid security license or willingness to obtain one if required by local regulations
- Successfully pass a background check and drug screening
Job Duties
- Assist with event setup including arrangement of equipment signage and materials
- Monitor access points and conduct security checks to prevent unauthorized entry
- Provide friendly and helpful customer service assisting attendees with inquiries directions and event information
- Collaborate with event staff and security personnel to maintain a safe and organized environment
- Assist in crowd management controlling entry and exit points ensuring proper attendee flow
- Respond promptly to security incidents or emergencies following established protocols
- Enforce event rules regulations and safety procedures
- Handle and resolve attendee complaints or conflicts calmly and professionally
- Adhere to company policies procedures and guidelines to deliver high standard of service and security
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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