Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,300.00 - $73,900.00
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Pet insurance
Paid Time Off
Unlimited paid time off
Paid parental leave
Professional Development
Employee Resource Groups
discounts
parking
Phone Allowance
Job Description
The Milwaukee Bucks, a renowned professional basketball team based in Milwaukee, Wisconsin, are committed to being the best sports and entertainment company globally. The organization is known not only for its outstanding athletic performance but also for fostering innovation, empowering teamwork, and continuously improving its operations and culture. As a part of the Bucks organization, employees join a dynamic and supportive workplace that values diversity, inclusion, and comprehensive employee well-being. They offer a flexible work environment that nurtures productivity and balance between professional and personal lives. Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer dedicated to providing reasonable accommodations for individuals with disabilities and fostering an inclusive environment for all employees regardless of ethnic background, gender identity, sexual orientation, or veteran status. All employment offers with the Milwaukee Bucks require successful completion of a criminal background check, conducted in compliance with local, state, and federal laws.
The role of Event Security Manager is a full-time, critical leadership position within the Milwaukee Bucks' event security team, reporting directly to the Event Security Director. This position is primarily responsible for overseeing the security operations at the Fiserv Forum and the Deer District, ensuring the safety and security of guests, staff, and assets during all events. The Event Security Manager leads and coordinates a team of security staff and supervisors, ensuring that all operations run smoothly in order to create a secure and welcoming environment for patrons and partners. Key responsibilities include developing and implementing Standard Operating Procedures (SOPs), managing staffing with emergency services as required, training and evaluating security personnel, and maintaining strong relationships with local, state, and federal law enforcement agencies. This role also encompasses administrative duties such as report writing, incident documentation, handling disciplinary matters, and assisting with budgeting and strategic planning related to security operations. The Event Security Manager plays a vital role in collaborating with internal departments and external stakeholders to deliver efficient, effective, and coordinated security services during all events. With an emphasis on leadership, communication, and problem-solving skills, the role demands a proactive approach towards risk management and emergency response. The Milwaukee Bucks provide a comprehensive benefits package to support the physical and mental wellness of the Event Security Manager, including medical, dental, vision, mental health resources, pet insurance, unlimited paid time off, paid parental leave, professional development programs through Antler Academy, employee resource groups, and exclusive Bucks and NBA discounts. This role embodies the spirit of the Bucks’ commitment to excellence and community safety by ensuring every event is conducted with the highest standards of security and guest experience.
The role of Event Security Manager is a full-time, critical leadership position within the Milwaukee Bucks' event security team, reporting directly to the Event Security Director. This position is primarily responsible for overseeing the security operations at the Fiserv Forum and the Deer District, ensuring the safety and security of guests, staff, and assets during all events. The Event Security Manager leads and coordinates a team of security staff and supervisors, ensuring that all operations run smoothly in order to create a secure and welcoming environment for patrons and partners. Key responsibilities include developing and implementing Standard Operating Procedures (SOPs), managing staffing with emergency services as required, training and evaluating security personnel, and maintaining strong relationships with local, state, and federal law enforcement agencies. This role also encompasses administrative duties such as report writing, incident documentation, handling disciplinary matters, and assisting with budgeting and strategic planning related to security operations. The Event Security Manager plays a vital role in collaborating with internal departments and external stakeholders to deliver efficient, effective, and coordinated security services during all events. With an emphasis on leadership, communication, and problem-solving skills, the role demands a proactive approach towards risk management and emergency response. The Milwaukee Bucks provide a comprehensive benefits package to support the physical and mental wellness of the Event Security Manager, including medical, dental, vision, mental health resources, pet insurance, unlimited paid time off, paid parental leave, professional development programs through Antler Academy, employee resource groups, and exclusive Bucks and NBA discounts. This role embodies the spirit of the Bucks’ commitment to excellence and community safety by ensuring every event is conducted with the highest standards of security and guest experience.
Job Requirements
- Bachelor's degree
- Availability to work evenings, weekends and occasional holidays
- Prior experience working with the public, preferably in a hospitality-related or customer care environment
- Ability to work extended hours including nights, weekends, on-call status, and holidays as necessary
- Ability to write reports and correspond in a professional manner
- Strong interpersonal, communication, and problem-solving skills
- Basic knowledge of personal computers and peripherals, word processing and spreadsheet software, e-mail, and the Internet
Job Qualifications
- Bachelor's degree
- Availability to work evenings, weekends and occasional holidays
- NCS4, IAVM, ASIS certifications are a plus
- Prior experience working with the public, preferably in a hospitality-related or customer care environment
- Up to date and in sync with industry standards and applicable laws
- Ability to work extended hours including nights, weekends, on-call status, and holidays as necessary
- Ability to speak and present to large groups or members of the organization
- Ability to write reports and correspond in a professional manner
- Read, comprehend, and edit safety documents, maintenance instructions, and procedure manuals
- Strong interpersonal, communication, and problem-solving skills
- Familiarity with CEIA magnetometers and Rapiscan x ray equipment is a plus
- Understand, operate, and train others on magnetometer operations
- Basic knowledge of personal computers and peripherals, word processing and spreadsheet software, e-mail, and the Internet
- Proficiency with Microsoft Office Suite programs (Excel, Access, and Outlook) and a solid understanding of payroll systems
- Experience using ABI scheduling software is a plus
Job Duties
- Supervise the performance, conduct and attendance of security staff and supervisors assigned to the event security
- Develop, implement, and maintain Standard Operating Procedures (SOPs) and security initiatives
- Build and maintain business relationships with team members and facility partners including local, state, & federal fire & police authorities through trainings and meetings
- Schedule medical, police, K9 and other local emergency management departments deemed necessary for all Fiserv Forum and Deer District events
- Interview, hire and train event security staff and supervisors assigned to the events
- Conduct performance appraisals of staff and supervisors and handles disciplinary actions as required
- Develop and conduct security & safety training sessions for event security personnel
- Complete special projects and other assigned tasks within the guidelines and deadlines set by the Event Security Director
- Communicate and plan with the Event Security Director and Event Services Manager to understand expectations of a successfully secured event, pre and post event
- Establish facility needs based on Milwaukee Bucks and other tenant expectations, staff and coordinate needs to internal department and outside agencies and vendors
- Lead all aspects of credentials and proxy access for events
- ensure the quality and accuracy of all logs and incident reports generated during events
- and build and implement post orders for the event security team
- Assist security management team with event staff equipment and maintain a program for assigning and tracking all equipment assigned to event staff
- Maintain records and photos of all incidents that involve any events at Fiserv Forum and site
- Act as a liaison with local law enforcement, client representatives, talent/sports team security and outside agencies
- Work with Guest Experiences management staff to ensure coordinated teamwork between Security and Guest Services
- Collaborate with internal departments and external clients to minimize expense and enhance budgeted results while operating efficiency
- Assist in the administrative documentation including reports, disciplinary notes, logging entries and assist in the creation of department budget and strategic plans
- Work closely with the Scheduling Department to fulfill the security staffing requirements for all Fiserv Forum events
- Account for and take ownership management of hourly security event staff scheduling and hours
- Respond to emergencies and work to deescalate urgent matters
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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