Event Security

BEST Crowd Management, a renowned leader in event security and crowd control services, operates as part of GardaWorld, a global security company known for its commitment to safety, professionalism, and customer service. Located in Madison, Wisconsin, BEST Crowd Management specializes in providing comprehensive security solutions tailored to a wide array of events, from concerts and sports games to corporate gatherings and festivals. The company prides itself on employing knowledgeable and highly trained personnel dedicated to maintaining secure and organized environments, ensuring that every event runs smoothly and safely for all attendees and stakeholders.

As a part-time Event Security professional at the Kohl Center, you will play an integral role in upholding the high standards of safety and customer service that BEST Crowd Management is known for. This position offers a pay of $16 per hour and demands individuals who are adaptable, vigilant, and proactive in handling the multifaceted challenges of event security. In this role, you will not only be responsible for traditional security responsibilities such as monitoring access points and responding to emergencies but will also assist with event setup and customer service functions, creating a welcoming atmosphere for attendees.

Your daily responsibilities will involve a blend of physical and interpersonal tasks, including crowd management, ensuring compliance with event rules, and facilitating communications between event staff and attendees. You will be expected to maintain order during events by controlling entry and exit points, performing thorough security checks, and swiftly responding to any security incidents or emergencies following established protocols. Equally important is your role in customer service—providing helpful information, addressing inquiries, and managing any conflicts or complaints with calm professionalism.

BEST Crowd Management seeks candidates who exhibit excellent communication skills, solid problem-solving abilities, and the capacity to work efficiently both independently and as part of a diverse team. The job schedule may require flexibility to accommodate evening, weekend, and holiday events, reflecting the dynamic nature of event security work. Having or obtaining a valid security license may be necessary depending on local regulations, and a successful background check and drug screening are mandatory prerequisites.

This role is an excellent opportunity for individuals interested in gaining valuable experience in event security and management, developing a range of skills applicable to various security and customer service careers. Joining BEST Crowd Management means becoming part of a supportive and professional team committed to excellence in service and safety, with opportunities to network and grow within the security and event management industries.