Event Sales Manager, Venues-Renaissance Concourse Atlanta Airport Hotel

Encore is a leading global provider specializing in event technology and production services, committed to delivering world-class event experiences. As a company operating within the hospitality and event industry, Encore partners with hotels, convention centers, and event venues to provide cutting-edge audiovisual solutions and customer-centric event support. The company fosters a culture that values diversity, inclusion, and professional growth, ensuring that employees are supported and equipped to provide the highest service standards. Encore's comprehensive approach integrates consultation, technology deployment, and attentive customer service, positioning it as a preferred partner for meetings, conventions, and special events worldwide.

The Sales Manager, Venues role at Encore is pivotal in creating seamless and memorable event experiences by guiding customers through the planning and execution phases with a focus on meeting their objectives. This position is primarily responsible for maximizing event and revenue opportunities by proactively engaging with clients, utilizing Encore's advanced sales methodologies, and collaborating extensively with hotel personnel and internal teams. The Sales Manager will also play an essential role in nurturing long-term relationships, ensuring efficient communication, and leveraging customer data for personalized service delivery. Reporting to senior sales leadership, this role requires a dynamic professional capable of balancing sales accountability with superior customer engagement.

Compensation for the Sales Manager, Venues position ranges from $38,559 to $50,126 annually, influenced by factors such as location, relevant experience, and specific expertise. This role may also offer opportunities for overtime, bonuses, or incentives based on performance. Employment types offered are flexible, with an emphasis on dedicated full-time service to support venue operations.

In-depth knowledge of the hospitality industry and audiovisual technology forms the foundation of success in this position. The role demands a consultative sales approach, adeptness with various CRM and venue booking systems, and the ability to coordinate with multiple departments to capture and execute event opportunities. Additionally, the Sales Manager is expected to attend site visits and planning meetings, understanding event cost structures, and aligning solutions with profitability guidelines.

Physical requirements include the ability to sit, stand, walk for several hours, and occasionally perform activities like stooping, crawling, kneeling, bending, reaching, climbing, and grasping, while handling items weighing up to 50 pounds. The work environment is predominantly in hotel and convention center settings, which may vary from quiet to moderately noisy, sometimes involving outdoor exposure and access to heights via lifts and ladders. Irregular hours, on-call status, and adherence to appearance guidelines consistent with Encore’s standards are also aspects of daily operations.

Ultimately, the Sales Manager, Venues position is designed for a motivated, service-oriented professional with strong communication skills and a commitment to delivering excellence. It offers a stimulating environment within a respected global provider, providing numerous opportunities for professional growth and contribution to high-profile events and global hospitality experiences.