Event Sales Manager | Full Benefits Included

Carrollton, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Complimentary on-site parking

401(k) with Company Match

Complimentary colleague meals during shift

Paid Holidays, Vacation, and Sick Time

Personal development reimbursement

Complimentary and discounted Hyatt stays worldwide

Career advancement opportunities

Job Description

Hyatt is a globally recognized leader in the hospitality industry, known for its commitment to creating welcoming and memorable experiences for guests around the world. The company operates a diverse portfolio of luxury hotels and resorts that emphasize genuine care, meaningful connections, and exceptional service. Hyatt believes in the power of belonging, fostering a culture where employees feel valued and supported as they grow their careers. The company offers a comprehensive benefits package and emphasizes career development, making it an attractive employer for hospitality professionals seeking dynamic growth opportunities.

The Grand Hyatt DFW, located inside Dallas/Fort Worth International Airport, stands out as the only luxury hotel within the airport complex, offering unparalleled convenience combined with exceptional accommodations. Recently renovated, it features sophisticated meeting and event venues suited for a diverse range of functions—from executive meetings and corporate conferences to elegant social gatherings. The property prides itself on delivering top-tier service, luxurious amenities, and a seamless guest experience.

The role of Event Sales Manager at Grand Hyatt DFW is a critical position within the hotel's award-winning events team. This is a full-time, on-site position focused on driving banquet food and beverage sales, meeting room rentals, and event package bookings. The Event Sales Manager is responsible for achieving assigned revenue quotas through proactive business development, cultivating new clients, and building lasting relationships with existing customers. This role requires the manager to act as the primary point of contact for clients from initial inquiry through event execution and post-event follow-up.

Success in this role hinges on a passion for hospitality and sales excellence. The manager must possess outstanding organizational skills, attention to detail, and the ability to coordinate multiple events simultaneously in a high-energy, luxury environment. The position offers an opportunity to lead client consultations, negotiate contracts, design custom event experiences, and collaborate closely with multiple hotel departments such as Operations, Culinary, Banquets, and Convention Services to ensure flawless execution. The role also includes conducting property tours to showcase the hotel's meeting and event capabilities.

Grand Hyatt DFW encourages local candidates to apply as relocation benefits are not provided. The role requires availability for some evenings, weekends, and holidays based on business needs. Hyatt supports professional growth, offering an environment where individual contributions matter and where there are numerous career advancement opportunities across Hyatt’s worldwide portfolio of properties. For motivated sales professionals with a passion for hospitality, this role represents an exciting chance to drive significant business success while being part of a leading luxury hospitality team.

Job Requirements

Minimum of two years of relevant experience in hotel sales, catering, or event management
Demonstrated ability to meet or exceed sales quotas
Strong communication and negotiation skills
Ability to manage multiple priorities and events concurrently
Proficiency in Microsoft Office and hotel sales/event management software
Willingness to work a flexible schedule including evenings, weekends, and holidays
Must be able to work full-time onsite at Grand Hyatt DFW
Local candidates preferred as relocation benefits are not available

Job Qualifications

Proven success in a goal-oriented, quota-carrying sales environment is preferred
Passion for delivering exceptional hospitality and creating memorable guest experiences
Strong sales, negotiation, and relationship-building skills
Highly organized with exceptional attention to detail and the ability to manage competing priorities in a fast-paced environment
Outstanding verbal and written communication abilities
Proficiency with Microsoft Office and hotel sales or event management systems
Minimum of two years of hotel sales, catering, event management, or related hospitality experience preferred
Experience within a luxury or full-service hotel environment is highly preferred
Ability to work a flexible schedule, including occasional evenings, weekends, and holidays as business demands

Job Duties

Achieve assigned monthly and annual catering revenue goals through proactive selling and business development activities
Develop new catering and event business while cultivating repeat and referral business
Sell banquet food and beverage services, meeting space, and event packages to maximize hotel revenue
Consult with clients to design customized event experiences that meet their objectives and exceed expectations
Prepare proposals, negotiate contracts, and ensure all event details are accurately documented
Coordinate menus, room setups, timelines, audiovisual needs, and other event logistics
Conduct hotel site tours and showcase the property’s meeting and event capabilities
Lead client communications before, during, and after events to ensure seamless execution
Partner closely with operations, culinary, banquets, convention services, and other hotel departments to deliver exceptional service
Participate in event meetings, sales strategy discussions, and other hotel leadership meetings
Maintain accurate records and forecasting within Hyatt sales systems while managing multiple accounts and events simultaneously