Event Sales Manager - Katy, TX

Houston, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Salary

Range $48,200.00 - $68,800.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

critical illness insurance

Pet insurance

Job Description

Fogo de Chao is a renowned Brazilian steakhouse and fine dining restaurant chain, celebrated for its authentic Churrasco cooking style and exceptional service. The company prides itself on delivering an unforgettable dining experience to guests by featuring the Culinary Art of Churrasco, igniting a passion for fire and joy in every interaction. Rooted deeply in values such as teamwork, integrity, excellence, humility, and their unique approach called Deixa Comigo (meaning "we've got you"), Fogo de Chao fosters a culture that embraces care for their team members, guests, and communities alike. Their mission, "Feed a Purposeful Future," underscores their commitment to creating better futures starting with the empowerment and support of their team, offering meaningful career paths, professional growth, and a welcoming environment for all.

The role of Sales Manager/Private Event Manager at Fogo de Chao is a vital position focused on growing sales through active prospecting and event management for groups of 15 or more in the assigned restaurant. This full-time role involves managing sales pipelines, maintaining customer relationships, and delivering impeccable event experiences. The manager will utilize CRM tools such as Tripleseat and Open Table for booking and reservation management, ensuring all event details are meticulously handled and client satisfaction is paramount.

The Sales Manager/Private Event Manager will collaborate closely with the General Manager and restaurant teams to strategize and execute local marketing activities, drive traffic, and create profitable bookings. This position requires exemplary communication skills in handling leads, negotiating contracts, and acting as a brand ambassador at networking and public events. The role demands presence on-site a minimum of five days a week and flexibility to participate in various marketing events and trainings. Key competencies sought include decisive judgment, resilience under pressure, persuasive selling ability, negotiation skills, strong presentation capabilities, and solid business acumen.

Candidates should have a high school diploma or equivalent, with a bachelor’s degree preferred, along with over two years of sales or related experience, ideally within the restaurant or attraction industry. Proficiency in administrative tasks, Microsoft Office, and CRM systems like Tripleseat and Open Table is essential. Up to 10% travel is expected in this role.

Fogo de Chao offers a competitive benefits package which includes medical, dental, and vision insurance for full-time hourly team members, life insurance, short-term disability, and various voluntary benefits such as critical illness and pet insurance. The company is an Equal Opportunity Employer dedicated to supporting a diverse and inclusive workplace.

Job Requirements

High school diploma or equivalent
Bachelor’s degree preferred
2 or more years of sales or relevant experience
Experience in restaurant or attraction industry preferred
Up to 10 percent travel required
Must be proficient in Microsoft Office
Experience with Tripleseat and Open Table preferred
Ability to multi-task and manage paperwork and accounting procedures
Strong organizational skills
Ability to attend meetings and training
Availability to work on-site minimum 5 days a week
Ability to host marketing events and participate in Live Chat 3-4 times a month

Job Qualifications

High school diploma or equivalent
Bachelor’s degree preferred
2 or more years of sales or relevant experience
Experience in restaurant or attraction industry preferred
Proficient in Microsoft Office and various office applications
Experience in Tripleseat and Open Table preferred
Strong administrative and organizational skills
Excellent communication and interpersonal skills
Ability to manage multiple tasks and deadlines
Strong negotiation and presentation skills
Ability to forecast and analyze business trends

Job Duties

Grow sales through active prospecting of targeted businesses, organizations, associations and event planning for groups of 15 or more in assigned restaurant
Enter all prospects, contacts, accounts and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15
Maintain weekly updates and details on current leads through Tripleseat and convert those leads to bookings, accounts, and contacts
Act as primary contact for all group clients, ensuring completion of event details and client satisfaction
Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings
Update documents and Operations with changes
Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in their restaurant
Full cycle sales management, including following proper accounting procedures
Understand and be able to speak to the business on a weekly basis and being able to forecast three months in advance
Attend and take part in all company-related trainings, including weekly, quarterly, and annual meetings
Strategize with the General Manager and restaurant to source, plan, and execute local store marketing activities
Create profitable bookings using the yield and other tools to make aligned business decisions
Drive overall traffic
Attend networking events and act as brand ambassador
Maintain company values of integrity, professionalism, and next-level service by communicating professionally and being punctual
Schedule and be present for all guest site tours and communicate with restaurant management
Host in-store marketing events
Work Live Chat 3-4 times a month
Be on-site at home restaurant minimum 5 days a week and able to work necessary hours
Other duties as assigned by GM, AD, and DOS