Event Sales Manager, Hotel Services -Waldorf Astoria Monarch Beach Resort

Encore is a leading company specializing in providing audio visual and event technology services primarily within hotel and convention center environments. They are known for their innovative approach to supporting meetings, conferences, and other events with cutting-edge technology and personalized customer experiences. Encore operates across various locations and partners with multiple venues to deliver seamless, high-quality event solutions. The company is committed to cultivating an inclusive culture that values diversity and provides substantial benefits for employees and their families.

The Sales Manager, Venues role at Encore holds a critical responsibility in guiding customers through impactful event experiences, ensuring they achieve their event goals while driving significant revenue growth. This role requires a consultative and proactive sales approach, leveraging Encore's established sales processes to identify customer needs, propose tailored solutions, and manage relationships through the entire event lifecycle. The Sales Manager will collaborate with internal teams and external vendors to deliver exceptional service and foster long-term partnerships with venue personnel and clients alike.

In this position, the candidate will prepare and present event proposals, attend site visits and planning meetings, and maintain an accurate understanding of event cost structures to optimize profitability. The Sales Manager must be proficient in using the company's CRM system to maintain up-to-date customer information and ensure sales opportunities are accurately tracked. Additionally, this role supports company initiatives, strategies, and core values such as delivering world-class service, driving results, and valuing people. The position reports directly to a Senior Sales Manager, Sales Director, or Director of Event Technology.

The role requires an individual with a blend of sales acumen, technical aptitude, and hospitality knowledge to navigate the dynamic environment of event venue sales. The candidate will be expected to engage deeply with client needs, anticipate challenges, and propose innovative audio visual and event technology solutions that enhance the overall event experience. Working conditions include exposure to varying noise levels, outdoor elements, and the use of specialized AV equipment. The role also demands flexibility in work hours, including potential evenings, weekends, and holidays, to meet customer needs in multiple hotel locations.

Encore offers a competitive salary structure for this position, with the pay range around $70,304 annually, adjusted based on qualifications, location, experience, and potential incentives. The company is dedicated to offering comprehensive benefits to support employees’ well-being and professional growth. Overall, the Sales Manager, Venues role is ideal for someone passionate about sales, event technology, and delivering excellence in a hospitality-driven environment.