Event Sales Manager, Hotel Services - The Woodlands Resort

Encore is a renowned global leader in the audiovisual and event technology services industry, dedicated to delivering exceptional event experiences across a wide range of venues including hotels and convention centers. With a strong commitment to innovation, customer service, and delivering world-class solutions, Encore supports events that vary from intimate meetings to large-scale conferences and productions. The company prides itself on embracing a culture of inclusivity and belonging, fostering a work environment where every individual’s unique strengths and differences are valued and celebrated. Encore operates with a strong emphasis on its core values, including delivering world-class service, ownership, accountability, and collaboration, ensuring that both clients and employees thrive within its dynamic and supportive setting.

The Sales Manager, Venues role at Encore is a key position responsible for overseeing the sales process related to event technology services in hotel venues and convention centers. This role primarily focuses on cultivating strong relationships with customers and hotel personnel to facilitate successful event outcomes that align with the stakeholders' objectives. The Sales Manager is tasked with proactively driving revenue growth by employing a consultative sales approach—identifying client needs, preparing detailed proposals, and collaborating closely with both internal teams and external vendors. The position involves managing pipelines effectively, maintaining accurate records in customer relationship management (CRM) systems, and staying informed about Encore’s latest product and service offerings to ensure competitive solution designs that meet profitability standards.

Working in a fast-paced environment, the Sales Manager navigates multiple responsibilities, including attending site visits, planning meetings, and interacting with venue staff to support seamless event execution. A strong emphasis is placed on understanding customer history and requirements to tailor personalized experiences and maximize customer satisfaction. The individual in this role must exhibit strong communication skills, technical aptitude, and a deep understanding of the hospitality and audiovisual technology sales landscape.

This full-time position offers a salary range from $38,558 to $50,126, with compensation influenced by factors such as location, relevant experience, skills, and potential eligibility for overtime, bonuses, or incentives. The job demands a blend of strategic sales abilities and hands-on involvement with physical aspects of event management in diverse hotel environments. Work hours may include irregular shifts, on-call status, evenings, weekends, and holidays, reflecting the dynamic nature of event services.

Encore places a high priority on employee well-being by providing comprehensive benefits options worldwide and fostering an inclusive culture. This role not only demands superior sales acumen but also a commitment to the company’s core values such as hospitality, ownership, decision quality, and accountability. The physical requirements include the ability to sit, stand, walk, and perform light lifting throughout the day, ensuring that the Sales Manager can actively participate in the onsite event experiences. Overall, this role offers an exciting opportunity to join a global leader in event technology, contributing to memorable and impactful event experiences while advancing your professional career in the hospitality and sales sectors.