Event Sales Manager, Hotel Services - The Royal Sonesta Chase Park Plaza

Encore is a leading global provider of event technology and audiovisual solutions, serving a diverse clientele across various industries. The company prides itself on delivering seamless and innovative experiences that elevate events and meetings. Recognized for its commitment to quality, world-class service, and cutting-edge technology, Encore operates in dynamic environments such as hotels, convention centers, and other venues worldwide. The company fosters an inclusive culture that celebrates every individual's unique strengths and differences, aiming to cultivate a welcoming workplace for all team members. Benefits and compensation packages offered by Encore are competitive, reflecting factors such as location, relevant experience, and specific skills, with opportunities for bonuses and incentives. This positioning as a leader in the event technology sector makes Encore a sought-after employer for professionals aspiring to grow and excel in the hospitality and events industry.

The Sales Manager, Venues at Encore holds a pivotal role designed to drive revenue through proactive consultation and expert event guidance. This full-time position reports to senior sales leadership and carries a salary range from $38,558 to $50,125 annually, with final compensation reflecting individual qualifications and market factors. The Sales Manager is responsible for leading customers through event experiences by identifying tailored solutions aligned with their goals, resulting in compelling and memorable events. Utilizing all available sales tools and technology, the manager ensures maximum revenue capture within their assigned customer base. Maintaining strong relationships with key hotel personnel and internal teams is crucial to enhancing business partnerships and delivering excellent customer service.

Key responsibilities include driving results through consultative selling, preparing and presenting timely quotes and proposals, collaborating across vendor and company departments, and attending site visits and planning meetings to support customers directly. A thorough understanding of event cost structures is required to design profitable solutions while maintaining high service standards. Relationship management is emphasized, including thorough research into customer history to personalize interactions and proactive guidance through the Encore network for additional revenue opportunities. Sales accountability is maintained by managing a robust sales pipeline, ensuring accurate CRM entries, supporting sales forecasting, and continuously learning and adapting to new initiatives and product offerings.

Physically, the role involves moderate activity including sitting, standing, walking for several hours daily, with occasional requirements for stooping, kneeling, climbing, and lifting up to 50 pounds. The working environment consists mainly of hotels and convention centers, with exposure to various noise levels and outdoor conditions. The role may require irregular and on-call hours including evenings, weekends, and holidays. Consistent adherence to appearance guidelines reflective of the hotel or locality is expected.

Overall, the Sales Manager, Venues position at Encore offers an exciting opportunity for sales professionals with experience in technology, hospitality, or audiovisual sectors who are driven to deliver exceptional customer experiences while meeting and exceeding revenue goals. The role requires strong communication skills, technical aptitude, and a passion for working collaboratively in dynamic environments. Encore’s commitment to inclusivity, world-class service, and employee growth further enhances the appeal of this career opportunity.