Event Sales Manager, Hotel Services -Newport Beach Marriott

Encore is a leading company specializing in event technology solutions, providing high-quality audiovisual and event services primarily within hotel and convention center environments. The company is recognized for its commitment to delivering exceptional event experiences through innovative technology and expert service teams. As a key player in the hospitality and event technology industry, Encore prides itself on cultivating a welcoming culture that values inclusivity, diverse strengths, and a strong sense of belonging among its employees. With a focus on driving customer satisfaction and business growth, the company offers its staff competitive compensation and comprehensive benefits packages to support the well-being of employees and their families.

The Sales Manager, Venues role at Encore is a dynamic and impactful position dedicated to guiding customers through their event planning and execution processes by identifying tailor-made solutions that align with their objectives. This position is fundamentally about driving revenue generation by proactively soliciting and securing new business while maintaining strong, relationship-driven interactions with both customers and venue personnel. The sales manager utilizes Encore’s advanced sales methodology and tools, including online platforms, customer relationship management systems, and collaboration with vendors and internal departments, to maximize event success and profitability.

In this role, the Sales Manager is integral to the event lifecycle, participating in site visits, pre-conference meetings, and planning sessions to ensure the effective delivery of services. They carefully consider event cost structures to design solutions that achieve profitability targets while also aiming to provide world-class customer service. The role requires an individual who can maintain a healthy and accurate sales pipeline, adhering to established revenue targets and supporting sales forecasting efforts. This includes maintaining up-to-date customer and opportunity information within the CRM and adopting standard operating procedures and new initiatives as they arise.

The Sales Manager position typically reports to senior-level sales management, including a Senior Sales Manager or Director of Event Technology. Compensation for this role starts at approximately $70,304 annually, with the final pay reflecting the candidate’s experience, skills, and location, and may include bonuses and incentives based on performance. The work environment primarily includes busy hotel and convention center settings with varying noise levels and occasional exposure to outdoor elements. The work schedule involves irregular hours, including evenings, weekends, and holidays, reflecting the nature of the events supported.

To succeed in this role, candidates should possess a bachelor’s degree or equivalent experience, with at least one year of sales experience in hospitality, audiovisual technology, or related fields preferred. Candidates must demonstrate technical aptitude, strong communication skills, and a commitment to core values such as delivering world-class service, ownership, accountability, and collaboration. The position also requires the physical ability to perform tasks involving moderate levels of sitting, standing, walking, and occasional lifting, with the company providing reasonable accommodations as needed.

Encore is dedicated to fostering a positive and supportive work atmosphere that champions diversity and inclusivity while offering robust benefits that promote employee health and well-being. This is an excellent opportunity for motivated professionals interested in combining their sales expertise with a passion for delivering outstanding event experiences across premier hotel venues.