Event Sales Manager, Hotel Services - Embassy Suites by Hilton Norman Hotel and Conference Center

Encore is a leading global provider of event technology, offering a wide range of audiovisual services to enhance meetings, conferences, and events at hotels and convention centers worldwide. With a strong commitment to delivering exceptional customer experiences, Encore combines cutting-edge technology with expert service to support clients in creating memorable and impactful events. The company embraces core values such as world-class service, accountability, collaboration, and integrity, fostering a culture that values people and drives results. Encore operates in the hospitality and event technology industry, working closely with venue personnel and clients to deliver tailored event solutions that meet diverse needs. The role of Sales Manager, Venues, is a vital position within Encore, focused on driving revenue and ensuring outstanding event experiences for customers. This full-time role reports to senior sales leadership and involves managing relationships with both clients and hotel staff to maximize event bookings and revenue capture from assigned customers. The Sales Manager plays a key role in the consultative sales process by preparing and presenting proposals, collaborating with vendors and internal teams, and attending site visits and planning meetings. This ensures that each event is designed with profitability considerations and aligned with client goals. Excellence in customer relationship management is central to this role, requiring thorough knowledge of client histories and proactive communication to deliver personalized service. Sales accountability is also critical, with an emphasis on maintaining a healthy pipeline, accurate CRM data, and supporting forecasting efforts. The Sales Manager is expected to stay current on new products and emerging meeting technology, contributing to continuous improvement and client satisfaction. This position is based in a hotel or convention center environment and involves some physical activity such as walking, standing, and occasionally lifting moderate weights. Work hours may include irregular times and on-call status, reflecting the dynamic nature of the events industry. Overall, this role offers an opportunity to be part of a vibrant, innovative company that prioritizes customer-centric solutions and fosters professional growth within a fast-paced hospitality setting.