Event Sales Manager, Hotel Services - Embassy Suites by Hilton Norman Hotel and Conference Center

Encore is a leading technology and event services company specializing in delivering innovative audiovisual solutions that enhance event experiences at venues such as hotels and convention centers. With a commitment to world-class service, Encore partners with venues and clients to provide seamless event technology support tailored to meet the unique needs of every event. The company is dedicated to driving results through a consultative sales approach, leveraging its extensive network and advanced technology solutions to maximize revenue and customer satisfaction. Encore fosters a collaborative and values-driven culture focusing on hospitality, integrity, accountability, and teamwork.

The Sales Manager, Venues at Encore plays a pivotal role in guiding clients through their event planning and execution journey, ensuring their goals are met with tailored technology and service solutions that elevate the overall experience. This dynamic role requires proactive engagement with clients, venues, and internal teams to secure and service events efficiently while maintaining robust relationships with hotel personnel and other key stakeholders. Acting as a key liaison between clients and the company, the Sales Manager uses consultative selling techniques and a deep understanding of event cost structures to craft compelling proposals aligned with profitability objectives.

In this position, the Sales Manager will leverage Encore's sales process and tools to capture maximum event and revenue opportunities within their assigned customer base. Responsibilities include preparing timely quotes and proposals, attending site visits and planning meetings, and collaborating across departments to facilitate flawless event execution. The role demands ensuring accurate and up-to-date customer information in the CRM system to support ongoing business development and forecasting activities. Candidates with experience in audiovisual sales, event technology, or hospitality sales are ideal, along with those possessing strong technical aptitude and excellent communication skills.

This role also requires the ability to work in a hotel and convention center environment, managing multiple events possibly across various locations with variable working hours including evenings, weekends, and holidays. Physical demands include sitting, standing, walking, occasional stooping, bending, climbing, and grasping, as well as using high-end audiovisual equipment. Encore values diversity and is committed to equal opportunity employment, providing reasonable accommodations for individuals with disabilities.

Overall, the Sales Manager, Venues position offers an exciting opportunity to join a forward-thinking company at the forefront of event technology, where you can impact the client experience directly and grow your career in a thriving industry environment. The role emphasizes both sales excellence and relationship management, aligning with Encore's core values of delivering world-class service, driving results, and valuing people through collaboration and ethical business practices.