Event Sales Manager, Hotel Services - Baltimore Marriott Waterfront
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,414.00 - $55,138.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
Potential bonuses
Job Description
Encore is a leading global event technology company specializing in providing comprehensive audiovisual and event services to a wide range of venues including hotels, convention centers, and other event spaces. With a strong reputation for innovation and customer service, Encore supports the entire lifecycle of events, ensuring seamless execution and memorable experiences. The company is committed to fostering an inclusive and welcoming culture where every employee is valued for their unique contributions. Encore offers competitive compensation, comprehensive benefits, and opportunities for professional growth across a dynamic international network.
The Sales Manager, Venues role at Encore is a pivotal position responsible for driving revenue and enhancing customer experience within assigned venue locations. This role involves utilizing a consultative sales approach to guide customers through the event planning process, ensuring solutions meet their objectives while maximizing event and revenue potential. The Sales Manager collaborates closely with venue personnel, internal departments, and external vendors to deliver flawless event execution. This position requires a strong understanding of event cost structures to design profitable solutions consistent with company guidelines.
Key responsibilities include preparing and presenting quotes and proposals, managing opportunities within the Customer Relationship Management system, and maintaining a robust sales pipeline to achieve revenue targets. The Sales Manager also attends site visits and pre-event meetings to support customer engagement and event success. Relationship building is crucial; maintaining connections with customers and venue staff ensures a high level of service and fosters repeated business opportunities. The role demands adherence to Encore’s core values of delivering world-class service, doing the right thing, and driving results, as well as compliance with standard operating procedures and new initiatives.
Candidates must possess a Bachelor’s degree or equivalent experience, preferably with at least one year of technology sales or hospitality experience. Strong technical aptitude, excellent communication skills, and knowledge of the hospitality industry are highly valued. The role demands physical capability to meet various job requirements, including periods of sitting, standing, walking, and occasionally lifting and carrying moderate weights. Work environment is typically within hotel or convention center settings and requires adaptability to irregular hours, including evenings, weekends, and holidays.
Encore offers a salary range of $42,414 to $55,138 for this position, with final compensation reflecting experience, location, and skills. The company also provides potential for overtime, bonuses, and other incentives. Employees benefit from comprehensive insurance plans, paid time off, and a commitment to inclusivity and belonging, making Encore a great place to progress a career in event technology sales.
The Sales Manager, Venues role at Encore is a pivotal position responsible for driving revenue and enhancing customer experience within assigned venue locations. This role involves utilizing a consultative sales approach to guide customers through the event planning process, ensuring solutions meet their objectives while maximizing event and revenue potential. The Sales Manager collaborates closely with venue personnel, internal departments, and external vendors to deliver flawless event execution. This position requires a strong understanding of event cost structures to design profitable solutions consistent with company guidelines.
Key responsibilities include preparing and presenting quotes and proposals, managing opportunities within the Customer Relationship Management system, and maintaining a robust sales pipeline to achieve revenue targets. The Sales Manager also attends site visits and pre-event meetings to support customer engagement and event success. Relationship building is crucial; maintaining connections with customers and venue staff ensures a high level of service and fosters repeated business opportunities. The role demands adherence to Encore’s core values of delivering world-class service, doing the right thing, and driving results, as well as compliance with standard operating procedures and new initiatives.
Candidates must possess a Bachelor’s degree or equivalent experience, preferably with at least one year of technology sales or hospitality experience. Strong technical aptitude, excellent communication skills, and knowledge of the hospitality industry are highly valued. The role demands physical capability to meet various job requirements, including periods of sitting, standing, walking, and occasionally lifting and carrying moderate weights. Work environment is typically within hotel or convention center settings and requires adaptability to irregular hours, including evenings, weekends, and holidays.
Encore offers a salary range of $42,414 to $55,138 for this position, with final compensation reflecting experience, location, and skills. The company also provides potential for overtime, bonuses, and other incentives. Employees benefit from comprehensive insurance plans, paid time off, and a commitment to inclusivity and belonging, making Encore a great place to progress a career in event technology sales.
Job Requirements
- Bachelor’s degree or equivalent experience required
- Minimum one year relevant sales or hospitality experience
- Ability to prepare and present sales proposals
- Strong interpersonal and relationship management skills
- Proficiency with CRM software and sales forecasting
- Ability to work irregular hours including evenings and weekends
- Physical ability to perform job duties including sitting, standing, walking, lifting and carrying moderate weights
- Commitment to adhering to company core values and standards
Job Qualifications
- Bachelor’s degree or equivalent experience
- One or more years of Encore or equivalent experience
- Technology sales or hospitality experience preferred
- Prior sales experience in audiovisual a plus
- Knowledge of hospitality industry and sales processes preferred
- Technical aptitude and computer proficiency
- Strong written and verbal communication skills
Job Duties
- Solicit and secure business through a proactive consultative sales approach utilizing Encore sales process and methodology
- Prepare and present quotes and proposals timely to customers including those submitted through encoreglobal.com and venue booking system
- Collaborate effectively with vendors and internal departments to capture and service events
- Attend site visits, pre-conference planning meetings, and venue meetings to support customer event experience
- Understand event cost structure and incorporate into solution designs according to profitability guidelines
- Cultivate and maintain relationships with customers, venue personnel, and Encore departments to deliver world-class service
- Maintain accurate customer information and sales data in the Customer Relationship Management system
- Maintain a healthy sales pipeline ensuring achievement of revenue targets
- Support sales forecasting efforts ensuring accuracy and timely submission
- Learn and adopt all standard operating procedures and new initiatives
- Maintain knowledge of new product and service offerings and emerging event technology
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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