Event Sales Manager - Charlotte, NC

Rock Hill, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Salary

Range $51,300.00 - $73,300.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

critical illness coverage

Pet insurance

Job Description

Fogo de Chao is a renowned Brazilian steakhouse chain that offers guests a distinctive dining experience centered around the Culinary Art of Churrasco, a traditional Brazilian method of barbecuing premium cuts of meat over an open flame. With locations across the United States and internationally, Fogo de Chao is committed to delivering exceptional hospitality, high-quality food, and an inviting atmosphere that emphasizes both camaraderie and cultural tradition. The company promotes core values such as teamwork, integrity, excellence, humility, and a supportive mindset known as Deixa Comigo, which translates to "we've got you." This approach cultivates a workplace environment that inspires growth, learning, and inclusivity for team members while ensuring outstanding service for every guest.\n\nThe Sales Manager/Private Event Manager role at Fogo de Chao is an exciting opportunity for a motivated sales professional to join a dynamic and fast-paced restaurant environment. This full-time position focuses primarily on growing sales through targeted prospecting and event planning for groups of 15 or more within the restaurant. The successful candidate will be responsible for managing the entire sales cycle, from generating new leads to closing profitable bookings, while serving as the primary contact for group clients and ensuring an exceptional experience from inquiry to event completion.\n\nIn this role, you will actively prospect targeted businesses, organizations, associations, and event planners to drive restaurant group sales, utilizing the company's CRM system, Tripleseat, and reservation platform, Open Table. You will maintain detailed records of current leads and convert those leads into confirmed bookings, while collaboratively strategizing with the General Manager and restaurant teams to source and execute local marketing activities. Strong business acumen and forecasting ability will be essential to plan sales goals and anticipate market trends months in advance. You'll also act as a brand ambassador at networking and public events, fostering relationships to increase revenue streams.\n\nThis position requires excellent communication, organizational, and negotiation skills to handle bookings professionally and with attention to detail, managing contracts and event orders through the CRM. The ability to multitask, keep up with administrative duties, and work collaboratively with various restaurant departments is critical for success. Fogo de Chao values innovative thinking and resilience, offering training opportunities and career growth paths within its corporate structure.\n\nEmployee benefits include medical, dental, and vision insurance for full-time hourly employees after 60 days, company-paid life insurance, short-term disability, and additional voluntary benefits like critical illness and pet insurance. The company fosters an inclusive culture and is an Equal Opportunity and E-Verify Employer. If you are passionate about sales, hospitality, and delivering memorable guest experiences in a vibrant restaurant setting, this role at Fogo de Chao offers a purposeful career path with fulfilling opportunities for professional and personal advancement.

Job Requirements

High school diploma or equivalent
2+ years of sales or relevant experience
Availability to work on-site at the home restaurant a minimum of 5 days a week
Ability to work necessary hours to perform all duties and responsibilities
Up to 10% travel required
Proficient in Microsoft Office
Experience in Tripleseat and Open Table preferred
Ability to attend company trainings and events

Job Qualifications

High school diploma or equivalent
Bachelor’s degree preferred
2+ years of sales or relevant experience
Experience in the restaurant or attraction industry preferred
Proficient in Microsoft Office and various office applications
Experience in Tripleseat and Open Table preferred
Strong organizational and administrative skills
Excellent communication and negotiation skills
Ability to multitask and manage time effectively

Job Duties

Grow sales through active prospecting of targeted businesses, organizations, associations, and event planning for groups of 15 or more in assigned restaurant
Enter all prospects, contacts, accounts and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15
Maintain weekly updates and details on current leads through Tripleseat and convert those leads to bookings, accounts, and contacts
Act as primary contact for all group clients ensuring completion of event details and client satisfaction
Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms, update documents and Operations with changes
Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in their restaurant
Full cycle sales management including following proper accounting procedures
Understand and speak to the business on a weekly basis and forecast three months in advance
Attend and take part in company-related trainings including weekly, quarterly, and annual meetings
Strategize with the General Manager and restaurant to source, plan, and execute local store marketing activities
Create profitable bookings using yield and other tools to make aligned business decisions
Drive overall traffic
Attend networking events and other public events as a brand ambassador and foster relationships with individuals and corporations
Maintain company values by communicating professionally, being punctual, returning calls promptly, and other business courtesies
Effectively schedule and be present for all guest site tours and communicate with restaurant management
Host in-store Fogo marketing events
Work Live Chat 3-4 times a month
Be on-site at home restaurant a minimum of 5 days a week and work necessary hours
Perform other duties as assigned by GM, AD, and DOS