Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Free play
Half-price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) team member match
Free mental well-being platform
Job Description
Topgolf is a dynamic sports entertainment company that has revolutionized the way millions of people experience golf. Combining golf, food and beverage, events, and entertainment, Topgolf offers a unique atmosphere that consistently draws guests back for more. Known for its high-energy and fast-paced venues, Topgolf creates memorable experiences that blend sport with social interaction, making it a popular destination for individuals, families, and corporate groups alike. The company’s innovative approach to golf entertainment has established it as a leader in its industry, creating numerous career opportunities for those who thrive in vibrant and results-driven environments.
Topgolf is currently seeking an Event Sales Manager who will play a critical role in driving revenue growth and enhancing guest experiences through expert management of the full sales cycle. This role thrives in high-volume environments and demands a professional who owns their sales pipeline, actively prospecting and nurturing client relationships from the initial inquiry through to the successful execution of events. As an Event Sales Manager, you will engage with prospective clients, conduct site tours, craft persuasive proposals, and ensure flawless event delivery in collaboration with operations and culinary teams. This position requires dedication, energy, and a customer-focused attitude to convert first-time clients into loyal repeat customers.
The Event Sales Manager is expected to manage a robust pipeline of inbound leads while also engaging in targeted outbound prospecting efforts during designated Power Hours. Success in this role means consistently meeting or exceeding sales targets by progressing every opportunity to closure, identifying upsell possibilities, and maintaining meticulous communication regarding event details through Banquet Event Orders (BEOs). The role demands flexibility, including working evenings, weekends, holidays, and extended hours during peak seasons or special events to ensure top-notch client satisfaction and operational execution.
Beyond sales, this position emphasizes building strong relationships and maintaining high standards of professionalism to uphold the Topgolf brand’s reputation. You will be a key player in tracking daily performance metrics, ensuring data integrity, and suggesting process improvements to optimize sales effectiveness. As a team member, you will participate in daily huddles, weekly meetings, and one-on-one sessions with sales leadership, demonstrating Core Values of Fun, One Team, Excellence, Courage, and Caring in all interactions.
Topgolf values individuals who are results-driven, customer-focused, excellent communicators, and accountable. The company supports its team members through competitive benefits, including health, dental, and vision insurance, 401(k) with team member matching, free mental well-being platforms, and perks such as free play and half-price food for qualifying employees. If you are ready to advance your sales career in a thriving hospitality and entertainment company known for its energetic and inclusive culture, the Event Sales Manager role at Topgolf offers a compelling opportunity to grow and succeed.
Topgolf is currently seeking an Event Sales Manager who will play a critical role in driving revenue growth and enhancing guest experiences through expert management of the full sales cycle. This role thrives in high-volume environments and demands a professional who owns their sales pipeline, actively prospecting and nurturing client relationships from the initial inquiry through to the successful execution of events. As an Event Sales Manager, you will engage with prospective clients, conduct site tours, craft persuasive proposals, and ensure flawless event delivery in collaboration with operations and culinary teams. This position requires dedication, energy, and a customer-focused attitude to convert first-time clients into loyal repeat customers.
The Event Sales Manager is expected to manage a robust pipeline of inbound leads while also engaging in targeted outbound prospecting efforts during designated Power Hours. Success in this role means consistently meeting or exceeding sales targets by progressing every opportunity to closure, identifying upsell possibilities, and maintaining meticulous communication regarding event details through Banquet Event Orders (BEOs). The role demands flexibility, including working evenings, weekends, holidays, and extended hours during peak seasons or special events to ensure top-notch client satisfaction and operational execution.
Beyond sales, this position emphasizes building strong relationships and maintaining high standards of professionalism to uphold the Topgolf brand’s reputation. You will be a key player in tracking daily performance metrics, ensuring data integrity, and suggesting process improvements to optimize sales effectiveness. As a team member, you will participate in daily huddles, weekly meetings, and one-on-one sessions with sales leadership, demonstrating Core Values of Fun, One Team, Excellence, Courage, and Caring in all interactions.
Topgolf values individuals who are results-driven, customer-focused, excellent communicators, and accountable. The company supports its team members through competitive benefits, including health, dental, and vision insurance, 401(k) with team member matching, free mental well-being platforms, and perks such as free play and half-price food for qualifying employees. If you are ready to advance your sales career in a thriving hospitality and entertainment company known for its energetic and inclusive culture, the Event Sales Manager role at Topgolf offers a compelling opportunity to grow and succeed.
Job Requirements
- Ability to remain stationary for extended periods of time, including working at a desk, computer workstation, or within the venue
- Ability to regularly move throughout the venue to conduct site tours, support event setup walkthroughs, and engage with guests and operational teams
- Ability to occasionally lift, carry, and/or move up to 25 pounds
- Ability to communicate clearly and effectively, both verbally and in writing, in person, by phone, and electronically
- Ability to hear and respond to verbal communication in a venue environment, including areas with moderate to high levels of background noise during events and peak service periods
- Visual acuity sufficient to read documents, computer screens, CRM dashboards, BEOs, and written correspondence
Job Qualifications
- 5+ years of progressive sales experience, including leadership of direct reports
- Bachelor’s degree in hospitality management, business administration, or a related field preferred
- Equivalent combination of education and relevant experience will be considered
- Proven success in high-volume events or hospitality sales environments
- Progressive, relevant experience within the hospitality industry preferred
- Strong proficiency in Salesforce or similar CRM
- Excel and reporting tools
- Must be 21 years of age or older as required by state or local law
Job Duties
- Manage a high-volume inbound pipeline while executing consistent outbound prospecting during daily Power Hours
- Own every stage of the sale from first inquiry through tour, proposal, and close
- Deliver in-person selling experiences through venue tours and client touchpoints that convert opportunities
- Grow accounts by identifying upsell opportunities and maximizing the value of each client relationship
- Provide an exceptional client experience from the initial inquiry through post-event follow-up
- Partner with Operations and the Culinary Team to ensure flawless event execution
- Maintain detailed, accurate communication on Banquet Event Orders (BEOs) to prevent day-of issues
- Represent the Topgolf brand with professionalism and hospitality in every interaction
- Review daily performance metrics, key numbers, and lead rotations to track progress and identify gaps
- Maintain pipeline accuracy and data integrity to support strong forecasting
- Identify opportunities for sales process improvement and share them with leadership
- Drive awareness of the Topgolf brand in the community through networking and professional engagement
- Participate in daily huddles, weekly sales meetings, and 1:1s with sales leadership
- Stay aligned on priorities, targets, and execution standards across the venue
- Demonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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