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Event Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free play
Half price food
Health Insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Mental well-being platform

Job Description

Topgolf is a globally recognized sports entertainment company that has revolutionized the way millions of people experience golf. Founded with the vision of creating a fun, social environment for golf enthusiasts and novices alike, Topgolf combines technology, sports, food and beverage, and entertainment into one unique experience. Each Topgolf venue is designed to be a high-energy, vibrant space where guests of all ages can enjoy a range of activities, from playing golf games to attending social events and private functions. With locations across the United States and internationally, Topgolf has established itself as a leader in the sports entertainment industry, known for its innovative approach and commitment to delivering memorable guest experiences.

Topgolf’s venues act as hubs for community engagement, where corporate events, private parties, and social gatherings come to life. The company prides itself on fostering a culture that values excellence, teamwork, and customer-centric service. As a workplace, Topgolf offers a dynamic environment where employees can grow their careers, contribute to a fast-paced team, and work with cutting-edge technology and hospitality practices. The company supports its associates with competitive compensation packages, including base salary, commission opportunities, and a comprehensive benefits program that promotes health and well-being.

The role of Event Sales Manager at Topgolf’s Austin, Texas venue is central to driving the business forward through expert sales leadership and an unwavering focus on client satisfaction. This position is a full-time role with an annual base salary starting from $50,000, enhanced by a competitive uncapped commission structure, an annual merit increase plan, full benefits, a 401K plan with company match, and a lucrative paid time off package.

As an Event Sales Manager, you will be responsible for managing the full sales cycle—from initial client inquiry to the successful execution of events. This includes handling a high-volume inbound pipeline, proactively prospecting new business, conducting venue tours, creating detailed proposals, and closing sales. Your goal will be to build and maintain strong client relationships by providing exceptional customer service that fosters repeat business and growth. Collaborating closely with operations and culinary teams, you will ensure seamless event delivery that meets or exceeds client expectations.

The role demands a high level of energy, adaptability, and commitment as it involves working evenings, weekends, holidays, and during peak event periods. You will thrive in this position if you are results-driven, disciplined in outreach activities, and passionate about creating memorable guest experiences. You will also need to demonstrate strong communication skills, accountability, and the ability to operate as part of a cohesive team that shares Topgolf’s core values of fun, excellence, courage, caring, and unity.

Topgolf offers a vibrant workplace culture where your contributions directly impact revenue growth and customer satisfaction. You will have the opportunity to lead with vision, influence the sales process, and contribute to the company’s continued success within the sports entertainment industry. Joining Topgolf means becoming part of a forward-thinking company dedicated to innovation, inclusivity, and community engagement, where your career can flourish alongside the company’s growth.

Job Requirements

  • Ability to remain stationary for extended periods including working at a desk or workstation
  • Ability to regularly move throughout the venue to conduct tours, support event setup, and engage with guests and teams
  • Ability to occasionally lift, carry, or move up to 25 pounds
  • Effective verbal and written communication skills for high-volume client outreach and internal communications
  • Ability to hear and respond in moderate to high noise environments
  • Visual acuity sufficient to read documents, computer screens, dashboards, and correspondence

Job Qualifications

  • Five plus years of progressive sales experience including leadership of direct reports
  • Bachelor’s degree in hospitality management, business administration, or related field preferred
  • Proven success in high-volume events or hospitality sales environments
  • Progressive experience within the hospitality industry preferred
  • Strong proficiency in Salesforce or similar CRM
  • Skilled in Excel and reporting tools
  • Must be 21 years of age or older as required by law

Job Duties

  • Manage a high-volume inbound sales pipeline while executing consistent outbound prospecting during daily Power Hours
  • Own every stage of the sales cycle from initial inquiry through tour, proposal, and close
  • Deliver in-person selling experiences through venue tours and client touchpoints that convert opportunities
  • Grow accounts by identifying upsell opportunities and maximizing client relationship value
  • Provide exceptional client experience from inquiry through post-event follow-up
  • Partner with operations and culinary teams to ensure flawless event execution
  • Maintain detailed, accurate communication on banquet event orders to prevent day-of issues
  • Review daily performance metrics, key numbers, and lead rotations to track progress and identify gaps
  • Maintain pipeline accuracy and data integrity to support strong forecasting
  • Identify opportunities for sales process improvement and share with leadership
  • Drive awareness of the Topgolf brand through networking and professional engagement
  • Participate in daily huddles, weekly sales meetings, and 1:1s with sales leadership
  • Stay aligned on priorities, targets, and execution standards across the venue
  • Demonstrate Topgolf's core values in every interaction
  • Monitor personal pipeline performance and adjust approach to meet revenue goals
  • Follow through on every commitment made to clients, operations, and leadership

Job Criteria

Experience

Expert Level (7+ years)


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