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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $110,000.00 - $120,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Benefit package
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Employee assistance program
Short term disability insurance
long term disability insurance
Paid Time Off
voluntary benefits
opportunities for growth
Discounts on food, beverage, and activities
Job Description
Punch Bowl Social is a dynamic and innovative hospitality company renowned for its unique combination of delicious food, creative beverages, and engaging social experiences. The company specializes in offering an entertaining atmosphere that includes bowling, arcade games, karaoke, and more, making it a premier destination for events and social gatherings. With a focus on exceptional customer service, Punch Bowl Social ensures every guest enjoys an unforgettable experience in a vibrant and welcoming environment. This company values inclusivity and diversity, proudly operating as an Equal Opportunity Employer and maintaining a positive workplace culture that supports growth and advancement for its employees.Show More
Job Requirements
- Minimum of 3 years in restaurant or hotel event sales with a proven track record in event-specific sales
- experience in event operations a plus
- extensive understanding of the market and industry trends
- proven experience in high-volume, fast-paced environments for at least 3 years
- familiarity with event operations and ability to adapt to varying schedules
- ability to work flexible hours including evenings, weekends, and holidays
- excellent verbal and written communication skills
- strong math aptitude for financial reporting
- experience managing, leading, and motivating a team
- must be 21 years old or older
- ability to work on-site at venue during weekdays
- physical ability to stand, walk, bend, kneel, lift up to 50 pounds, and remain stationary for extended periods
- awareness of hazards including slipping and tripping
Job Qualifications
- Minimum of 3 years in restaurant or hotel event sales with a proven track record in event-specific sales
- extensive understanding of the market and industry trends
- proven experience working in high-volume, fast-paced environments for at least 3 years
- familiar with event operations and the ability to adapt to varying schedules based on event volume
- excellent verbal and written communication skills
- strong math aptitude for financial reporting and budget management
- experience in managing, leading, and motivating a team of employees
- positive attitude and a genuine passion for creating memorable experiences
- ability to work effectively in a team environment
- appreciation for high-quality food and beverage production techniques
- effective communication with BOH, FOH, management, and community
- strong interpersonal skills including active listening and follow-up
- strong organizational skills with attention to detail
- proficiency in Excel and Word
- familiarity with CRM and catering software systems, experience with Tripleseat a bonus
Job Duties
- Develop, plan, and sell events aiming to exceed monthly and annual sales objectives
- create and implement sales initiatives and strategies to meet and surpass KPI standards
- establish and nurture relationships with repeat clients through regular outreach and follow-ups
- identify new business opportunities through proactive outbound efforts
- build and maintain relationships with local DMCs, event planners, CVBs, and hotels
- collaborate with the National DOS and GM on sales and marketing initiatives
- maximize revenues using upselling techniques and strategic sales approaches
- ensure accurate and timely weekly and monthly financial reporting and analyze financial variances
- provide timely proposals tailored to client needs including menu selections and beverage preferences
- schedule and execute site tours ensuring clients receive comprehensive and engaging experiences
- understand FOH and BOH operational procedures as they relate to events
- oversee accurate execution of events from start to finish maintaining strong communication with the venue team
- manage time efficiently handling multiple tasks and adapting quickly to changing priorities
- spearhead BEO meetings and collaborate staffing schedules with operations
- remain flexible in approach to meet evolving business needs and requirements
- deliver outstanding guest service throughout all stages of the sales process including post-event follow-ups
- actively participate in local professional networking events and follow up on leads
- be proficient in POS systems, Tripleseat, Microsoft Office, and Wisely
- ensure all events adhere to Punch Bowl Social brand standards and operational excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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