Event Sales Manager

Punch Bowl Social is a dynamic and innovative hospitality company renowned for its unique combination of delicious food, creative beverages, and engaging social experiences. The company specializes in offering an entertaining atmosphere that includes bowling, arcade games, karaoke, and more, making it a premier destination for events and social gatherings. With a focus on exceptional customer service, Punch Bowl Social ensures every guest enjoys an unforgettable experience in a vibrant and welcoming environment. This company values inclusivity and diversity, proudly operating as an Equal Opportunity Employer and maintaining a positive workplace culture that supports growth and advancement for its employees.

The Event Sales Manager role at Punch Bowl Social is a pivotal position within the company’s sales and business development team. Reporting directly to the Senior Sales Manager and the National Director of Sales, with overall accountability to the Vice President of Event Sales & Business Development, this role is centered on driving new business opportunities and managing the entire lifecycle of event sales. The successful candidate will primarily focus on seeking out new sales prospects, consulting with clients on event details to ensure smooth and successful execution, managing revenue documentation, and maintaining accurate financial records. Collaboration with the operations team is essential to guarantee seamless transitions and top-notch event delivery.

This position offers an attractive compensation package with an On-Target Earnings (OTE) range of $110,000 to $120,000 annually, reflecting the importance and responsibility of the role. The company provides comprehensive benefits, including medical, dental, and vision insurance, a health savings account with company contributions, flexible spending accounts, various disability insurance coverages, paid time off, and additional voluntary benefits such as LifeLock protection and pet insurance. Employees also enjoy opportunities for career growth and discounts on food, beverages, and activities, making this role highly appealing for motivated sales professionals with a passion for events and hospitality.

Ideal candidates for the Event Sales Manager position bring a minimum of three years’ experience in restaurant or hotel event sales, coupled with a proven record of generating event-specific sales. Experience in event operations is a plus and beneficial for understanding the coordination and execution aspects of events. A thorough knowledge of market trends, industry developments, and excellent communication skills are necessary to succeed. Candidates should also be adept at managing and motivating teams, handling financial reporting, and adapting to fast-paced environments with fluctuating schedules.

The role involves developing, planning, and selling events with the goal of surpassing monthly and annual sales objectives. Strategic sales initiatives, nurturing relationships with repeat clients, and identifying new business avenues form critical components of daily responsibilities. The Event Sales Manager will also interact with local destination management companies, event planners, convention and visitors bureaus, and hotels to enhance business opportunities. Close collaboration with the National Director of Sales and General Manager on sales and marketing efforts is key to driving brand success.

Critical operational understanding covers both front-of-house and back-of-house procedures related to event execution, ensuring that each event is delivered according to Punch Bowl Social’s brand standards of quality and excellence. This role demands someone who can manage multiple tasks effectively, lead pre-event meetings, coordinate staffing with operations, and maintain flexibility to meet evolving business needs. Exceptional customer service throughout the sales process, including engaging post-event follow-ups, is vital to securing repeat business and fostering positive referrals.

Proficiency in point-of-sale systems, event management software like Tripleseat, Microsoft Office, and Wisely is expected. The candidate must also be comfortable participating in local networking events and actively pursuing leads to keep the sales pipeline robust. Physical presence at venue sites during weekdays and availability for evening, weekend, and holiday work are required, reflecting the hands-on nature of this role. This position offers a unique chance to be part of a creative and vibrant hospitality environment where your sales expertise will be highly valued and rewarded.