Event Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $35.50 - $36.57
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Hilton Garden Inn San Francisco - Oakland Bay Bridge is a prestigious hotel located in Emeryville, California, celebrated for its exceptional hospitality services and prime location near San Francisco and the Oakland Bay Bridge. This hotel is a favorite destination for both business and leisure travelers, providing high-quality accommodations and amenities in a vibrant and accessible area. As part of the Hilton family, this establishment upholds the brand's renowned standards of comfort, guest satisfaction, and professional excellence, making it an ideal place for hospitality professionals to grow and thrive in their careers.

The Hilton Garden Inn San Francisco - Oakland Bay Bridge offers dynamic and exciting job opportunities in the hospitality sector, emphasizing guest service, teamwork, and professional development. Joining this team means becoming part of a vibrant environment where diversity and exceptional service are paramount. Hilton Garden Inn supports the career advancement of its employees by fostering a culture that values dedication, skill development, and rewarding achievements. Employees are encouraged to contribute their expertise in a fast-paced, stimulating environment that demands excellence and responsiveness to guest needs.

The role of Event Sales at Hilton Garden Inn San Francisco - Oakland Bay Bridge is crucial in driving the hotel's revenue through the successful selling and servicing of events for both in-house groups and external clients. The primary responsibility centers on promoting banquet food and beverage services, alongside managing other event logistics such as menu planning, agenda setting, and coordinating hotel meeting services. This position requires a proactive approach to sales and a keen attention to detail to ensure events run smoothly and meet customer expectations.

The Event Sales professional will play a pivotal role in reviewing contracts, facilitating communication among hotel staff and clients pre-event, during the event, and post-event to guarantee a consistently high level of service. This role embodies collaboration and customer relationship management, requiring strong interpersonal skills to maintain lasting business partnerships. The Catering Manager will also participate in site inspections and work closely with the sales and catering teams to align event execution with the hotel's brand standards and customer service principles.

This position offers a competitive hourly wage ranging from $35.50 to $36.57, reflecting the specialized skills and experience required. The company offers comprehensive training and resources to support staff in exceeding their professional objectives and contributing positively to the hotel’s overall success. The Hilton Garden Inn San Francisco - Oakland Bay Bridge is committed to creating a supportive and respectful work environment, emphasizing inclusivity and equal opportunity for all candidates. This is an excellent opportunity for hospitality sales professionals seeking meaningful roles in a renowned hotel brand within a bustling and desirable location.

Job Requirements

  • Bachelor’s degree or equivalent
  • Minimum 2 years of hotel sales experience
  • At least 1 year of food and beverage experience
  • Ability to negotiate and interpret contracts
  • Strong business communication skills
  • Proficiency in Microsoft Office
  • Professional appearance and demeanor
  • Proactive and assertive sales capability
  • Knowledge of market competition and trends
  • Time management and multitasking skills
  • Effective communication abilities
  • Creativity in event design
  • Familiarity with banquet operations
  • Experience with CRM sales systems preferred

Job Qualifications

  • Bachelor’s degree and/or 2+ years of hotel sales experience
  • 1 year food and beverage experience
  • Strong negotiation and contract interpretation skills
  • Developed written and verbal business communication skills
  • Knowledge of Microsoft Office
  • Confident and professional appearance
  • Proactive sales approach, assertive and driven to succeed
  • Understanding of market segments, competitors, and economic trends
  • Ability to work well under pressure and manage multiple projects
  • Effective communication skills with the public and employees
  • Creativity in event design
  • Working knowledge of banquet department operations
  • Experience with Hospitality Sales CRM systems such as Delphi or Marriott CI/TY or Starwood ISAC preferred

Job Duties

  • Sell and service events for in-house groups and outside clients
  • Plan menus, set agendas, and coordinate hotel meeting services
  • Review contracts and facilitate communication with hotel staff and clients before, during, and after events
  • Conduct site inspections and maintain strong customer relationships
  • Collaborate with sales and catering staff as a team member
  • Design menus in partnership with culinary department to maximize profit
  • Ensure adherence to hotel customer service and brand standards

Job Criteria

Experience

Mid Level (3-7 years)


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