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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,057.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Life insurance
Employee assistance program
Job Description
Kennedy-King College is a distinguished educational institution located in Chicago's Englewood neighborhood, carrying the legacy of civil and human rights activists Robert F. Kennedy and Dr. Martin Luther King, Jr. As part of the City Colleges of Chicago system, Kennedy-King College is deeply committed to providing academic excellence, fostering an inclusive community, and promoting civic responsibility. The college serves a diverse student population and also actively engages with the surrounding community by offering various resources and facilities for public use and events. The campus features a versatile auditorium, a multi-purpose room, a gymnasium, and a range of other spaces designed... Show More
Job Requirements
- Bachelor’s degree from an accredited college or university
- Experience in conference and event sales, planning, or operations
- Knowledge of event planning best practices
- Proficiency in using technology and social media for client engagement
- Ability to manage multiple priorities and work independently
- Strong communication and interpersonal skills
- Availability to work in an office environment and travel to client locations
- Ability to operate standard office equipment and related software
- Commitment to deliver high-quality customer service
- Ability to work effectively in a culturally diverse setting
Job Qualifications
- A bachelor’s degree from an accredited college or university
- Conference and event sales, planning, and operations experience highly desirable
- Demonstrated knowledge of best practices in event planning and public relations, including event organization and production
- Knowledge and familiarity with technology and social media and how to leverage these media to effectively reach clients
- Knowledge of event and room set-ups and audio-visual set-ups
- Knowledge of event planning standards
- Excellent verbal and written communication skills
- Excellent interpersonal skills to interact and communicate effectively and professionally
- Excellent customer service skills
- Strong organizational skills
- Strong problem-solving skills
- Ability to establish priorities, and work independently and as part of a team
- Ability to work within a culturally diverse environment
- Ability to exercise tact and diplomacy in handling sensitive situations
Job Duties
- Work collaboratively with marketing in implementing strategies to advertise and promote the rental of conference center facilities to external organizations including profit and not-for-profit, educational, civic, youth and social organizations
- Direct and oversee the services of campus janitorial, engineering, IT support, and office support staff, and outside vendors to schedule and facilitate events, in close collaboration with the director of auxiliary services and other campus administrators
- Respond to inquiries and follow-up on sales leads, ensuring exceptional customer service during each step of interaction with clients and prospective clients with the goal of providing one-stop shop service in meeting their needs for event space
- Meet with external clients to discuss event requirements, providing information and walk-throughs of conference hall spaces, meeting or presentation ready spaces, auditorium, and other resources inclusive of catering services and space availability
- Provide information on the requirements and procedures for the rental and use of campus facilities, availability of space, rental and staffing fees, audio-visual and IT services, Washburne catering services, and other available resources
- Assist external clients in using the facility rental web-based support application to register and schedule events and the facility rental or insurance online payment application site
- Review facilities request applications for compliance with CCC’s facilities use policies, including submission and payment deadlines, type of event, and availability of requested date(s)
- Schedule and confirm reservation requests with clients, monitor and ensure clients complete rental processes by submitting certificate of insurance and payment prior to event
- Work with clients to plan and carry out events, coordinating the set-up and provision of additional resources such as security, audio-visual, food, and the operational logistics such as parking, deliveries for the day of the event
- Provide event logistical support, including on-site event day assistance and support as needed, resolve problems and ensure events run smoothly
- Maintain and update records of all sales contacts with prospective clients and agreements with clients using various software including Excel
- Prepare sales and revenue generated reports for management review
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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