Event Sales Manager

Chicken N Pickle is a unique indoor and outdoor family entertainment complex that offers a dynamic blend of activities and dining options. This innovative company combines a casual, chef-driven restaurant and sports bar with world-class pickleball courts and professional instruction. It is a lively venue where people of all ages come together to enjoy sports, good food, and social experiences. The property further includes space for live entertainment and a variety of yard games, providing a perfect setting to lounge outdoors with or without your dog. Chicken N Pickle hosts an impressive schedule of events such as concerts, charitable fundraisers, watch parties, and more. With both indoor and outdoor areas designed for public and private gatherings, it caters to diverse customer needs and celebrations.

Chicken N Pickle fosters a warm and welcoming environment celebrating authenticity, community, connection, integrity, and quality. The brand is known for its rambunctious, multi-generational family culture that emphasizes working hard and playing hard. It prioritizes the well-being and development of its employees by offering a supportive and meaningful workplace where all voices are heard. This includes providing mentorship and career advancement opportunities. The company’s mission revolves around bringing people together to enjoy the joy of being human in a fun and inclusive atmosphere.

The Event Sales Manager role at Chicken N Pickle is critical in delivering an exceptional experience for customers booking events at this vibrant venue. The successful candidate must be detail-oriented and observant, possessing a deep understanding of the business, its products, and services. This position involves building and nurturing a reliable sales team, defining operational procedures to streamline workflows, and continuously meeting or exceeding sales targets. The manager will also be tasked with scaling the team by introducing efficiencies to overall operations, thereby driving growth and ensuring customer satisfaction.

The role demands strong outbound sales skills and community networking to develop new business opportunities and increase sales revenue for private events. The Event Sales Manager will conduct market research to craft strategies that appeal to local businesses, chambers of commerce, and various associations. Maintaining and growing client relationships with top market businesses is a key responsibility to ensure repeat business, referrals, and account expansion. Collaborations with external organizations such as visitor bureaus, sports commissions, event planners, and convention centers will also be part of the sales growth efforts.

Key functions include negotiating and closing event sales, creating detailed estimates and proposals, conducting site tours and food tastings, and facilitating meetings and client lunches. The Event Sales Manager will play an integral role in achieving team sales goals and will utilize reports and dashboards to monitor performance and key performance indicators (KPIs). Managing revenue forecasts, win/loss analyses, and customer relationships for key accounts will be essential duties. Additionally, managing leads with urgency, accuracy, and professionalism while ensuring detailed documentation in the customer relationship management (CRM) system is required. This position acts as a pivotal contact point for clients during their events, monitoring and following up on leads and booking feedback to foster continuous improvement and client satisfaction.

Furthermore, the Event Sales Manager will collaborate on sales campaigns aimed at nurturing client relationships and driving repeat sales, maintain a vetted vendor list to support diverse event needs, and market property-wide themed events to attract clients to the venue. The successful candidate must have a positive, outgoing personality capable of relating well with people and sustaining a friendly work atmosphere. Coordination with event hosts, managers, and culinary teams through effective communication channels is vital to ensure smooth event execution. Attendance at BEO (Banquet Event Order) and operations meetings is expected to maintain the highest standards of event delivery. Overall, this role embodies the core values of Chicken N Pickle while striving to expand the brand’s reach through effective sales strategies and exceptional client service.