Event Sales Manager

Topgolf Entertainment Group is a leading global sports and entertainment company that offers an unmatched social experience combining sport, entertainment, music, and great food and drinks in a unique and energetic environment. Based in Jacksonville, Florida, this venue is part of a dynamic network of locations committed to delivering memorable experiences for guests of all ages and interests. Topgolf is widely recognized for creating an inclusive environment that fosters fun, camaraderie, and excitement, making it a top choice for corporate events, celebrations, and casual outings. The Jacksonville venue particularly values community engagement and strives to be a central hub for entertainment and social interaction within the local area. As an organization, Topgolf is firmly committed to equality in the workplace, upholding principles of diversity, inclusion, and respect for all employees and guests. The company is also dedicated to maintaining a positive and professional workplace culture that encourages personal and professional growth.

The Venue Sales Manager role at Topgolf Jacksonville is a crucial position responsible for driving the venue's event sales and ensuring exceptional guest experiences from the initial inquiry phase through to event execution and post-event follow-up. This role is designed for a seasoned sales professional with over five years of experience, ideally within the entertainment or hospitality industry, who is eager to contribute to the venue’s success by generating and managing sales opportunities effectively. The Venue Sales Manager partners closely with the Director of Sales to create a vibrant and engaging work atmosphere that promotes team collaboration and motivates staff to excel. This role involves maintaining high standards of sales process consistency, accuracy, and quality to ensure that all assigned goals and objectives are met in a timely manner. Sales process improvement is a key focus, with the manager expected to identify and communicate potential enhancements to the Event Sales Director. Collaboration with the Operations Team is essential to ensure that every event is flawlessly executed, delivering a seamless and enjoyable experience for clients and their guests. This position offers a salaried non-exempt employment type with a 40-hour workweek, including a Saturday rotation, reflecting the commitment to meeting client needs at peak times. The compensation is competitive and commensurate with experience. The Venue Sales Manager will also be an ambassador for the Topgolf brand, driving awareness and engagement within the Jacksonville community.

In addition, this role demands a high level of self-motivation, accountability, and professionalism, with strong communication, negotiation, and organizational skills being critical to success. The ideal candidate will demonstrate a friendly and outgoing personality, bringing energy and enthusiasm to the team while adhering to Topgolf’s core values of Fun, One Team, Excellence, Courage, and Caring. This role also offers opportunities for professional development through educational workshops, networking, and participation in local professional societies such as chambers of commerce and convention bureaus. Benefits for qualified employees include free play opportunities, discounted food, comprehensive health coverage including dental and vision, a 401(k) plan with company match, and access to a mental well-being platform among other perks. Topgolf is an equal opportunity employer and places a strong emphasis on creating a safe, inclusive, and respectful workplace for all employees.