Event Sales Coordinator

Our hotel, part of the Hilton portfolio, is seeking a motivated and outgoing individual to become a vital member of our Sales and Front Desk Team. As a reputable establishment in the hospitality sector, Hilton hotels are known globally for their commitment to exceptional guest experiences and high standards of service. We pride ourselves on creating a welcoming environment where both our guests and team members feel valued and supported. Our hotel in Lakeland, FL offers an inviting atmosphere with a blend of professional service and comfortable amenities tailored for both leisure and business travelers. Joining our team means becoming part of a dynamic, service-oriented culture that encourages growth, learning, and career development within the hospitality industry.

This full-time position, offering a competitive pay starting at $17.00 per hour, plays an essential role in our operations by assisting with incoming sales calls, coordinating group bookings, and performing various front desk responsibilities. The role extends beyond typical front desk duties to include supporting breakfast and evening social hour activities, thereby providing an engaging and diversified work experience. We seek a candidate with a friendly demeanor who can effortlessly become the welcoming face of our hotel, setting the tone for excellent guest relations and first impressions.

Key responsibilities include managing sales-related communications, processing paperwork, maintaining detailed and organized records of sales and guest contacts, and contributing to the overall guest experience through professional and courteous service. The role requires frequent interaction with guests and prospective clients, coordination of event details such as Banquet Event Orders, and participation in high-profile hotel events. Candidates with Hilton or prior hotel experience are preferred as this background will be advantageous in navigating the multifaceted nature of this role.

The position also involves attending various internal meetings like weekly staff meetings, BEO reviews, and revenue management sessions, which are crucial for aligning team goals and ensuring smooth operations. Flexibility is key, as the successful candidate must be available to work nights, weekends, and holidays to accommodate the hotel's operating hours and event schedules.

Moreover, this role includes cross-training with front desk and breakfast attendant staff, highlighting the collaborative spirit and versatility expected within our team. We emphasize a supportive workplace that promotes continuous learning and professional development.

Working with us means you will enjoy a range of employee benefits including travel discounts within the Hilton Team, tuition assistance for further education, and an employee referral program. Comprehensive health benefits encompass vision and dental insurance, life insurance, and paid time off to ensure a well-rounded employment package that supports both work and personal well-being. This is an excellent opportunity for enthusiastic individuals ready to advance their careers in the hospitality industry while contributing to a memorable guest experience at a prestigious hotel chain.