Event Sales and Catering Manager

Guest Services, Inc., founded in 1917, is a premier hospitality management company and a trusted National Park Service concessionaire in the United States. With a rich history spanning over a century, Guest Services has built a solid reputation by providing best-in-class services across a diverse portfolio including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation sites, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. The company is dedicated to creating exceptional guest experiences while fostering an inclusive and diverse workplace culture. They are an Equal Opportunity employer committed to diversity, equity, and inclusion, ensuring that all qualified applicants are considered without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

The Event Sales and Catering Manager role is a key position within the Guest Services team, responsible for driving sales and managing events within the hotel property. This full-time position offers an annual salary of $50,000 and focuses on developing new business opportunities through proactive sales efforts and maintaining existing client relationships. The manager oversees the booking, selling, planning, and execution of group room blocks, banquets, and special events, balancing client needs with the property’s operational standards. Success in this role requires excellent organizational skills, an ability to lead a team, and a strong commitment to customer service. The Event Sales and Catering Manager acts as the primary point of contact for clients, ensuring seamless coordination from the initial sale through event completion. This position involves close collaboration with various departments, including Food and Beverage, Reservations, Guest Services, and Marketing, to optimize revenue and deliver outstanding event experiences. It also entails managing sales strategies in alignment with budget and marketing objectives, targeted appointment-based sales outreach, and compliance with the company’s policies and brand standards. Physical demands include the ability to sit and stand for extended periods, occasional lifting, frequent travel, and clear communication in English. With a focus on teamwork, problem-solving, and client relationship management, this role is essential to maintaining the property’s high standards of guest service and operational excellence.