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Event Sales Admin

Job Overview

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Benefits

Free play
Half-price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Mental well-being platform

Job Description

Topgolf Entertainment Group is a globally recognized leader in the sports and entertainment industry, combining the best elements of golf with cutting-edge technology and a vibrant social atmosphere. Established as a premier venue for interactive entertainment, Topgolf offers a unique experience where guests can enjoy great food, music, and competitive golfing games suitable for all skill levels. Located in Akron, Ohio, this venue operates within a dynamic entertainment community that caters to families, friends, corporate groups, and event organizers alike. As a hospitality and entertainment company, Topgolf is committed to providing an inclusive, engaging, and fun environment for all its guests and employees. The company is known for its strong emphasis on creating memorable experiences while upholding high standards of customer service and operational excellence.

The role of an event coordinator assistant at Topgolf involves supporting the event sales team in managing client inquiries and bookings, coordinating event logistics such as scheduling and room setup, and communicating with clients to understand their event requirements and preferences. This position demands excellent organizational and administrative skills, attention to detail, and the ability to manage multiple tasks simultaneously. The chosen candidate will play a pivotal role in ensuring each event is planned and executed flawlessly by collaborating closely with internal teams and providing outstanding client service. This role is ideal for individuals who thrive in a fast-paced, customer-focused environment and who have previous experience or a strong interest in event coordination. Employment involves interacting with diverse clients and guests, helping to create an exceptional event experience that reflects Topgolf's brand and values.

Topgolf offers competitive benefits including health, dental, and vision insurance, a 401(k) plan with company match, and access to a free mental well-being platform. Team members also enjoy perks like free play at the venue, half-price food, and a supportive workplace culture emphasizing diversity, equity, and inclusion. The company is an equal opportunity employer dedicated to fostering a respectful and inclusive atmosphere for all staff and guests. Employment at Topgolf signifies being part of a forward-thinking team that values innovation, teamwork, and excellence in the sports and entertainment sector. This position is based in Akron, Ohio, and is an excellent opportunity for candidates looking to grow their careers in venue operations and event management within a vibrant and expanding company.

Job Requirements

  • High school diploma or equivalent
  • previous experience in event coordination or administrative roles preferred
  • strong organizational skills
  • excellent communication skills
  • proficiency in office software and booking systems
  • ability to multitask and pay attention to detail

Job Qualifications

  • Strong organizational and administrative skills
  • excellent communication and customer service abilities
  • detail-oriented with the ability to manage multiple tasks simultaneously
  • proficiency in office software and booking systems
  • previous experience in event coordination or administrative roles is a plus

Job Duties

  • Assist the event sales team in managing client inquiries and bookings
  • coordinate event logistics including scheduling and room setup
  • communicate with clients to gather event requirements and preferences
  • provide excellent guest service by addressing client queries and concerns
  • maintain accurate records of client interactions and bookings
  • collaborate with internal teams to ensure the successful execution of events

Job Criteria

Experience

Mid Level (3-7 years)


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