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Event Policies and Operations Coordinator

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.50 - $26.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

medical insurance options
401k program with company contribution
Paid holidays
Wellness Program
Gym membership

Job Description

The New Orleans Saints and New Orleans Pelicans are well-known professional sports organizations representing the National Football League (NFL) and the National Basketball Association (NBA) respectively. Both teams have a strong commitment to uplifting the Gulf Coast community and creating lasting positive impact through the platform of sports. Rooted in the lively and culturally rich city of New Orleans, these teams are more than just athletic organizations; they act as community pillars that celebrate diversity, embrace unique cultural elements, and unite people through their shared passion for sports. Their core values include community, teamwork, celebrating individuality, putting people first, integrity, and excellence, which foster an inclusive culture inviting like-minded individuals to help strengthen the connection between the teams and the city they represent. The New Orleans Saints and Pelicans provide their employees with a thriving workplace that respects diversity, promotes collaboration, and values innovative approaches to enhance the fan experience and operational efficiency.

The role available is for an Event Policies and Operations Coordinator, a full-time, hourly, non-exempt position based in New Orleans, LA, and reporting to the Senior Manager of Event Policies. This position is crucial within the business operations department and focuses primarily on supporting game day and marquee event operations. The Event Policies and Operations Coordinator will provide essential administrative support and act as a liaison among the operations, corporate partnerships, and marketing departments. This role involves assisting in the planning and execution of detailed operational procedures ensuring smooth and successful events. The successful candidate will be responsible for managing compliance with organizational policies and external regulations from the NFL, NBA, and venue authorities including the Caesars Superdome and Smoothie King Center.

Key responsibilities include coordinating credential systems, managing deliveries and promotions, conducting venue inspections before events, and supporting special events such as training camps and draft events. The position demands excellent organizational skills, attention to detail, and the ability to communicate effectively across departments and with team members. Candidates should have at least a bachelor’s degree or equivalent experience and ideally 1-2 years of background in professional sports or event management. This job requires a positive, solution-oriented attitude with flexibility to work nights, weekends, and holidays as dictated by the game and event schedules. Proficiency in Microsoft Office, Adobe Acrobat, and relevant software is needed alongside the capability to lift items up to 25 pounds. This is a great opportunity for someone passionate about sports operations and seeking to contribute meaningfully within a prestigious sports organization that values community and excellence.

Job Requirements

  • Commitment to community and people-first mindset
  • Strong teamwork and collaboration skills
  • Ability to celebrate individuality and value diverse perspectives
  • High integrity and solutions-oriented mindset
  • Flexibility to work nights, weekends, and holidays as required
  • Must live in or be willing to relocate to New Orleans or surrounding areas
  • Bachelor’s degree preferred or equivalent experience
  • 1-2 years relevant experience
  • Proficiency with Microsoft Office and Adobe Acrobat
  • Ability to lift and move items weighing up to 25 pounds

Job Qualifications

  • Bachelor's degree preferred or equivalent experience
  • 1-2 years of experience with a professional sports organization, team, or league, or event management experience
  • Positive, solutions-oriented mindset
  • Strong organizational skills
  • Excellent written and oral communication skills
  • Strong attention to detail and high level of customer service
  • Ability to interact professionally with players and staff
  • Proficiency with Microsoft Office and Adobe Acrobat
  • Ability to work collaboratively across departments
  • Time management skills
  • Ability to lift up to 25 pounds

Job Duties

  • Assist the operations department in creating and developing detailed plans and procedures for game days and marquee events
  • Ensure policies and procedures comply with the teams, NFL, NBA, Caesars Superdome, Smoothie King Center, and federal, state, and local laws
  • Interface with Legends Global regarding stadium and arena needs related to event policies and procedures
  • Assist in managing and distributing credentials and ensuring credential system compliance for home games and marquee events
  • Conduct building walkthroughs to verify operational and partnership elements are in place prior to event day
  • Coordinate giveaway and promotional item deliveries including scheduling, storage, and game day movements
  • Support execution of special events such as Training Camp, Mini Camp, Open Practices, and Draft events
  • Continually seek out industry best practices to improve efficiency, fan experience, operations, and reduce costs
  • Perform other related duties to support departmental and organizational goals

Job Criteria

Experience

Entry Level (1-2 years)


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