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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,700.00 - $102,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Daily Pay
telemedicine
multiple health insurance options
life insurance options
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Employee Discounts
Job Description
Schulte Hospitality Group is a prominent third-party management company deeply rooted in the hospitality industry, bringing multi-generational expertise to a diverse portfolio of properties and restaurants. The company operates more than 200 locations across 38 states and three countries, working with a wide array of reputable brands such as Marriott, Hilton, IHG, and Hyatt, as well as numerous unique, independent, boutique, and lifestyle properties. Known for its strong service culture, Schulte Hospitality Group prioritizes respect, authenticity, and genuine hospitality. The organization is committed to placing the needs of its internal and external stakeholders above its own and continuously strives to... Show More
Job Requirements
- High school diploma/GED
- bachelor’s degree preferred
- minimum of 3 years in hotel or conference catering/sales
- ability to communicate effectively verbally and in writing
- excellent listening and problem-solving skills
- ability to exceed expectations of guests and team members
- negotiating skills
- strong computer skills
- must have flexible work hours that may include evenings, weekends, and holidays
Job Qualifications
- High school diploma/GED
- bachelor’s degree preferred
- minimum of 3 years in hotel or conference catering/sales
- ability to communicate effectively verbally and in writing
- excellent listening and problem-solving skills
- ability to exceed expectations of guests and team members
- negotiating skills
- strong computer skills
- flexible work hours including evenings, weekends, and holidays
Job Duties
- Responsible for learning the hotel brand and strategy
- drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
- identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
- provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
- establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
- negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
- achieve all predetermined sales goals for revenue and sales activity
- negotiate contracts according to company standards
- ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
- accurately record all bookings or lost business for hotel
- conducts tours of the hotel and banquet facilities
- entertains qualified potential clients in accordance with company and property policies and procedures
- provide prompt and accurate responses to all client requests for proposals and information
- consistently meet or exceed sales goals including predetermined revenue and sales activity
- assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
- monitors local competitors and compares their operation with his/her operation
- ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
- completes daily/weekly/monthly reports as directed by the DOS/GM
- participate in quarterly/annual business and marketing plans, assist with budget process
- perform various other duties as assigned to meet business objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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