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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Bernardus Lodge & Spa is a distinguished luxury resort located on the scenic Monterey Peninsula, known for its exceptional hospitality, serene spa experiences, and elegant accommodations. This premier destination offers a unique blend of rustic charm and refined sophistication, attracting both leisure travelers and corporate guests alike. With a reputation for excellence in service and amenities, Bernardus Lodge & Spa stands out as a top choice for social gatherings, weddings, conferences, and other special events. The property boasts beautifully appointed guest rooms, lavish spa treatments, and exquisite dining options, making it a comprehensive retreat for relaxation and celebration. The lodge... Show More
Job Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Two to five years of related event or catering/hospitality experience
- Professional interpersonal and communication skills
- Knowledge of Microsoft Office programs
- Ability to read, interpret, and write various documents
- Strong mathematical skills
- Ability to work varied hours including evenings, weekends, and holidays
- Ability to handle physical demands including standing, walking, sitting, and lifting up to 30 pounds
- Valid California Driver License
- Provide valid work authorization
- Must meet legal age requirements
Job Qualifications
- Minimum of two years’ guest relations, revenue and yield management experience in a luxury hotel or resort
- Professional and excellent interpersonal skills
- Impeccable verbal and communication skills with guests
- Knowledge of Windows-based programs
- Experience with Delphi, Opera, and Sabre/SynXis preferred but not required
- Must provide valid documents to work in the US
- Must meet legal age requirements
- Bachelor’s degree in Hospitality or related field preferred
- Two to five years related event or catering/hospitality experience preferred
- Ability to read and interpret client correspondence, contracts, and reports
- Ability to write routine reports and correspondence
- Ability to speak professionally to clients and groups
- Ability to calculate discounts, commissions, taxes, and fees
- Advanced knowledge of Outlook, Word, Excel, PowerPoint, and internet browsers
- Valid California Driver License
- Food Handler Certificate and TIPs certificate preferred
Job Duties
- Report to the Director of Sales & Marketing on catering department business and revenue
- Help create and cultivate a dedicated event and conference team that promotes the Bernardus Lodge & Spa brand
- Review pricing, structure, and contract language to improve business practices
- Manage and assign conferences and events to appropriate team members
- Train and coach Catering Managers and Catering Administrative Assistant
- Act as main point of contact for client or contractual questions and issues
- Assist with compiling and setting department budget and sales goals
- Create and implement sales strategies to promote new and repeat business
- Evaluate and attend trade association events to network and learn market trends
- Conduct site tours and produce proposals and estimates for potential clients
- Negotiate wedding and event contracts
- Develop and maintain client and vendor relationships
- Conduct pre-event briefings and pre-con meetings
- Arrange group activities, décor, transportation, and vendor coordination
- Maximize resort and catering revenue through up-selling
- Work with Banquet Manager and Reservations Department to coordinate event execution and rooming logistics
- Ensure accurate and timely final billing to clients
- Maintain catering revenue reports
- Work a varied schedule including evenings, weekends, and holidays
- Support a safe working environment
- Perform additional duties assigned by Director of Sales and Marketing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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